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Hybrid CX Automation & AI Transformation Lead

SimpliSafe Wireless Home Security

SimpliSafe in Boston is looking for a visionary leader to enhance our customer experience through AI and automation within our newly unified CCaaS platform. You will own the delivery, define the roadmap, and build strong cross-functional relationships to improve customer loyalty and retention. The role requires deep technical expertise, a strong business acumen, and proven leadership capabilities. SimpliSafe embraces a hybrid work model offering flexibility while ensuring collaborative team engagement. #J-18808-Ljbffr SimpliSafe Wireless Home Security

Vacancy posted 2 days ago
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