Hybrid CX Automation & AI Transformation Lead
SimpliSafe Wireless Home Security
SimpliSafe in Boston is looking for a visionary leader to enhance our customer experience through AI and automation within our newly unified CCaaS platform. You will own the delivery, define the roadmap, and build strong cross-functional relationships to improve customer loyalty and retention. The role requires deep technical expertise, a strong business acumen, and proven leadership capabilities. SimpliSafe embraces a hybrid work model offering flexibility while ensuring collaborative team engagement. #J-18808-Ljbffr SimpliSafe Wireless Home Security
$140k - $225k
...company where you matter. Your Impact As our Controllership AI & Automation Transformation Lead, you will lead and deliver targeted AI, analytics, and... ...role is based from any of our US offices and follows a hybrid schedule. We rely on in-person collaboration and ask...SuggestedWork experience placementWork at officeRemote workFlexible hours- ...States inc. Boston and Pittsburgh (Hybrid or Remote) Why Confluence?... ...Confluence. Department: IMO Transformation More about the role & team The AI Transformation Lead is responsible for driving the... ...of GenAI, copilots, automation, and workflow redesign from a...SuggestedRemote workFlexible hours
- ...seeking a Program Manager focused on AI-driven Quality Engineering transformation for Life Insurance, to drive large-... ...and delivery outcomes. You will lead enterprise QE initiatives, champion... ...measurable outcomes. This role offers hybrid work with 2-3 days in office. #J-1...SuggestedWork at office
- ...Accenture’s SAP practice brings “Compressed Transformation” to life using new design thinking,... ...smart tech like BTP, IoT, Cloud automation, ML and AI. We built myConcerto platform, which... ...companies do more. You’re as comfortable leading projects and teams as you are diving...SuggestedFull timeWork experience placementLive inWork at officeLocal area
$139.12k - $208.68k
...MA, is seeking an experienced professional to lead execution for Functional Business Leads. You'll support ERP transformation planning and collaborate with cross-... ...years in business process management. A flexible hybrid work schedule includes 3 in-office days and 2...SuggestedWork at officeRemote workFlexible hours- ...processes, and driving continuous improvements. This role fosters collaboration within IT teams and offers opportunities for professional growth in a dynamic environment. Hybrid work is available. #J-18808-Ljbffr Harvard Central Administration (CADM) Talent Acquisition
$160k - $210k
...atmosphere.We are working on a hybrid schedule, 3 days in the... ...the Head of Marketing to transform our global sales... ...primary responsibility is to lead, scale, and transform our... ...technology stack and its AI evolution, leveraging automation and AI to optimize outbound...Full timeSecond jobWork at officeShift work- Conditions. Workplace Diversity, LLC. seeks a Research Manager, AI at Harvard Business School to support research compliance and financial... ...documentation, train staff, and serve as a policy expert. This hybrid position requires 5+ years of relevant experience in higher...
- Vertex Pharmaceuticals Inc. is seeking a Senior Director - AI Transformation Program Strategy to lead the enterprise portfolio strategy for AI-driven reinvention. You will prioritize, sequence, and track projects, aligning teams with business value and providing executives...
- Unframe is seeking an AI Transformation Architect in Boston to be the first technical voice in conversations with prospects. You will lead discovery, deliver tailored live demos, and translate business pain into AI-powered solutions built on Unframe’s platform. You will...
$226.1k - $339.1k
...analytical testing strategy, including manual and automated testing approaches, analytical operations,... ...strategies (~70% of team resources)Lead and oversee teams responsible for the... ...interpretation of analytical datasets, including AI and machine learning tools. (~5% of team...Full timeSummer workFlexible hours$162k - $198k
...SharkNinja in Needham, Massachusetts is seeking a Senior Manager, People & Culture Innovation to lead AI workforce strategies and transformation efforts. The role focuses on shaping an organizational culture that embraces AI and drives effective workforce redesign. The...$147k - $255k
...Growth Engine of a Category-Leading SaaS BusinessWe're looking for... ...technology ecosystem, champion AI-driven innovation, and ensure... ..., leveraging AI to transform operations, and driving measurable... ...across GTM platforms, data, automation, and integrations.• Ensure our...Full time$169.5k
...SUMMARY This job is responsible for leading the enterprise technology transformation of the underwriting technology... ..., advanced analytics, and automation to improve underwriting productivity... ...management Data, analytics and AI enabled decisioning EDUCATION...For contractorsWork at officeLocal area- MassMutual is seeking a Marketing Operations & Transformation Consultant in Boston, MA, to drive operational excellence across the marketing organization through process improvement and technology-driven transformation. The successful candidate will work closely with senior...Full time
$106.48k - $159.72k
Ahold Delhaize USA is seeking a Reporting and Analytics Lead to serve as the primary liaison for reporting within the Business Transformation team. This full-time role, located in Quincy, MA, requires a bachelor's degree in Data Analytics, Business, or Supply Chain Management...Full time- Google is seeking a Data Transformation Lead to shape measurement narratives and own data integration strategies for clients. You will drive first... ...will lead the design of measurement foundations, accelerate AI-enabled innovations, and advocate for #J-18808-Ljbffr Google
$108k - $154k
...selling AdTech and MarTech solutions, and leading project planning. Ability to work with... ...shape the future of advertising in the AI-era, and make a real impact on the millions... ...their most important goals. As a Data Transformation Lead, you will be accountable for...Shift work$120k - $202.5k
...hands-on technology leader who will lead the Emerging Technology and Transformation team while remaining deeply... ...building, deploying, and scaling AI and guiding team through the evaluation... ...data platforms, developer tooling, automation, and integration technologies.Conduct...Full timeTemporary workFlexible hours- ...Manager / Representative XtalPi is a leading technology innovator with an integrated... ...technologies utilize industry-leading AI and automation to accelerate the research and development... ...United States (California preferred) Hybrid or fully remote, with travel to...Remote workWorldwide
- ...between IT and Personal Lines business stakeholders. The role leads complex initiatives from discovery through implementation,... ...on measurable business outcomes. The position supports AI-enabled transformations, data quality, regulatory work, and process improvements, while...
$193k - $272k
...strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We... ...team, you will be responsible for… Lead technology-enabled transformation programs... ...operations, digital platforms, automation, analytics, and innovation assetsOversee...Local areaVisa sponsorship- ...seeking a Manager - Tax Information Reporting, Withholding & Transformation, in Boston to lead information reporting and withholding engagements,... ...client engagements with cross-functional teams. Strong leadership and a focus on automation are essential. #J-18808-Ljbffr PwC
- IDC is seeking a Research Manager for AI-Enabled Sales, Customer Service, and Contact Center Strategies within the Customer Experience... ...and industry leadership. You will manage client relationships, lead a research program, and collaborate with product, data, and delivery...Remote job
$180k - $255k
...Operations (DevOps) Manager is responsible for leading the team that designs, architects,... ...for highly scalable, highly available, hybrid cloud (IaaS, PaaS, SaaS) infrastructure... ...deployment pipelines and practicesProvision automation using CI/CD (DevOps Pipelines) and IaC (...Full timeTemporary workWork at officeImmediate startFlexible hoursWeekend work- Liberty Mutual is seeking a Technical Program Manager to lead the Claims AI transformation within US Retail Markets Tech. This role drives multi-year delivery, coordinates with product, architecture, data, and security teams, and ensures alignment with the company’s AI...
- Vertex Pharmaceuticals LLC in Boston is seeking a Senior Director - AI Transformation Program Strategy to lead the enterprise portfolio strategy for AI reinvention across the company. You will prioritize, sequence, and track multiple projects, align teams with business...
- ...a Mid-Senior level candidate for a contract role in Information Technology focused on Property/Casualty Insurance. The position is hybrid in Boston and requires proficiency in project management and stakeholder engagement. Responsibilities include collaborating with cross...Contract work
- Conditions. Workplace Diversity, LLC. is seeking an experienced Change Manager to oversee the change management process at Harvard University. This role will focus on governance, quality, and continuous improvement across all service areas. Ideal candidates will have a ...
- The Planet Group is seeking a Solution Design Lead - Oracle ERP Distribution & Business Transformation to drive end-to-end process change across Finance, Distribution... ...with standard practices, while operating in a hybrid NYC/Boston setting. #J-18808-Ljbffr The Planet...
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