Service Desk Analyst
BizTek People, Inc. | APA International Placement Consultants
Job Description
Title: Service Desk Analyst Duration: 5 Months Location: Sherwood, OR Description Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line. The contractor may also be required to take on-call shifts. RESPONSABILITIES
Title: Service Desk Analyst Duration: 5 Months Location: Sherwood, OR Description Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line. The contractor may also be required to take on-call shifts. RESPONSABILITIES
- Assist employees when theycall the services desk
- Respond to emails, logtickets, update tickets, and resolve tier 1 support issues
- Be the primary owner of aticket. See the ticket from start to finish to ensure work is finished
- Write knowledge base articlesto help reduce future tickets and enable our end-users to self-service
- Able to lift 35 pounds
- Able to work at a desk for an8-hour shift
- Basic ITIL Concepts
- Microsoft 365
- Microsoft Office
- Experience supporting iOSdevices
- Experience troubleshootingtechnical issues
- Experience providing supportin a remote environment
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Desk Analyst in Sherwood, OR vacancy
- ...best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and... ...business objectives. The impact you’ll makeAs a Business Systems Analyst at Lam, you'll analyze complex business problems and craft...SuggestedLocal areaRemote workFlexible hours2 days per week3 days per week1 day per week
- ...best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and... ...business objectives. The impact you’ll makeAs a Business Systems Analyst at Lam, you'll analyze complex business problems and craft...SuggestedLocal areaRemote workFlexible hours2 days per week3 days per week1 day per week
- ...training, handling incidents and basic IT issues for staff. Qualifications include a high school diploma or GED and 1-3 years of help desk experience, with solid knowledge of computer systems, networking and strong communication skills. Travel may be required for on-site...SuggestedWork at office
- ...you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also...SuggestedLocal areaNight shift
Socket
Tigard, OR1 day ago $17 - $20 per hour
...and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from... ...department users and/or the clients. 2. Manage, resolve and track Help Desk user tickets for all Tier 1 issues, and communicates all Tier 2...SuggestedFull timeTemporary workWork at officeRemote workMonday to FridayFlexible hoursCascade Management
Tigard, OR2 days ago- ...documentation of steps already taken Maintain accurate, detailed ticket records (root cause, resolution steps, follow-up actions) in the IT service management platform PC & Endpoint Support Provide desktop/laptop hardware and software support for end users, including...Live inRelocation
Applied Industrial Technologies
Sherwood, OR1 day ago - ...on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to... ...professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Tigard, OR2 days ago - HARDY INDUSTRIES in Tualatin, Oregon, is looking for skilled I.T. and Telecom technicians for a dynamic role extending beyond basic helpdesk tasks. Responsibilities include OS installations, structured cabling, and telecom work across various environments like retail and...For contractorsFlexible hours
Hardy Industries Inc
Tualatin, OR1 day ago - HARDY INDUSTRIES is seeking skilled technicians for hands-on I.T. and Telecom support roles across Oregon. This position involves a variety of tasks such as OS installations, structured cabling, and maintaining professionalism in diverse environments. Candidates should...For contractorsFlexible hours
Hardy Industries Inc
Tigard, OR1 day ago - HARDY INDUSTRIES is seeking a skilled I.T. or Telecom technician in Sherwood, Oregon. This role includes tasks beyond standard helpdesk, such as OS installations, structured cabling, and telecom work. Candidates should have at least 1 year of experience in I.T. or Telecom...Flexible hours
Hardy Industries Inc
Sherwood, OR2 days ago $56.16k
...diploma or equivalent. Prior experience in IT support, help desk, desktop support, or a comparable technical position. Practical... ...and when it should be escalated. Excellent client-service and interpersonal communication skills. Ability to explain technical...Hourly payFull timeWork at officeRemote workRelocationFlexible hoursRegenerative Orthopedic Center, LLC
Tualatin, OR7 days ago- ...are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible. Business Analyst 3 Date: Aug 12, 2026 Location: Tualatin, OR, US, 97062 Worker Category: On-site Flex The group you’ll be a part of The Global...Local areaRemote workFlexible hours2 days per week3 days per week1 day per week
Lam Research Salzburg GmbH
Tualatin, OR2 days ago $27 - $30 per hour
...providing technical support to end-users, resolving IT incidents and service requests, and ensuring the smooth operation of hardware,... ...role ~1–3 years of experience in a technical support or help desk role ~ Solid understanding of desktop operating systems (Windows...Full timeTemporary workRemote workLifeStance Health
Tualatin, OR5 days ago- Job Summary Work Hours: 8 - 5 PST - full time 40 hours (onsite 1 -2 time per week) Opportunity for an extension depending on budgets. Key Responsibilities: Specialization: Typically specializes in project management or research and analysis but...Full timeWork experience placement1 day per week
Macpower Digital Assets Edge
Tualatin, OR11 hours ago - The group you’ll be a part ofThe Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations.We help Lam deliver industry-leading solutions with speed...Local areaRemote workFlexible hours2 days per week3 days per week1 day per week
- ...contracting firms in the United States. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems,... ...IT support. Act as an escalation point for tier 1 Help Desk Technicians. Answer end user queries in person, via email, and over...Work at officeLocal areaFlexible hoursShift workNight shiftWeekend work
Western Partitions
Wilsonville, OR1 day ago - Western Partitions, Inc. is seeking a Helpdesk Technician II to provide hardware, software, and networking support. You will be the first point of contact for staff, handling tickets via phone, email, chat, and in person, and work to resolve issues promptly while maintaining...
Western Partitions
Wilsonville, OR1 day ago - LATICRETE International in Tualatin, Oregon, is looking for an individual with technical and customer service experience in the construction industry. You will advise on material selection, review architectural blueprints, and prepare technical documents. The role involves...
- ...employee development.Job DescriptionThe Corporate Reporting Developer/Analyst is responsible for designing / developing / testing complex... ...provide specific examples) § 2 years of experience in Mortgage Servicing industry. Experience and/or exposure to MSP data structures and...
$35 - $37 per hour
...Systems Analyst Tualatin, OR (Hybrid) 12 months contract This position oversees and provides the analytical/technical skills... ...commitment to and affinity for delivering the highest level of customer service. Experience at law firms or in corporate legal departments a...Hourly payFull timeContract workLocal areaWinMax
Tualatin, OR5 days ago- Western Partitions, Inc. is seeking a Helpdesk Technician II to provide hardware, software, and networking support to staff across offices and sites. This role uses phone, email, chat, and in-person assistance. The candidate should have strong Windows knowledge and network...
- ...and Hawaii. Position Overview Are you passionate about customer service, proactive in solving problems, and known for your strong follow... ...through? Pacific Office Automation is looking for a Tier I Help Desk Technician to join our growing IT team in Beaverton, OR. Key Responsibilities...Work at office
Pacific Office Automation
Beaverton, OR2 days ago - ...troubleshootingStrong verbal and written communication with the ability to explain technical concepts to non-technical usersStrong customer service orientation and a positive attitudeDemonstrated ability to analyze issues and implement appropriate solutionsCompTIA A+...Temporary workWork at officeFlexible hours
Biamp Systems
Beaverton, OR2 days ago - ...Have Bachelor’s Degree or equivalent work experience 2-4 years related work experience in AV 1 or more years customer‑facing support/service experience a plus Experience with designing/troubleshooting networks, configuring network switches, and other IT technologies is a...Temporary workWork experience placementWork at officeFlexible hours
Biamp Authorized Partner in Vietnam
Beaverton, OR4 days ago - Applied Industrial Technologies in Portland, OR is seeking a Level 2 IT Support Specialist to resolve complex desktop, endpoint, and network issues, image and deploy PCs, and onboard new hires with role-specific software builds. You will own the end-to-end PC lifecycle,...
$20 - $23 per hour
The Management Trust in Portland, OR is seeking a Community Support Specialist to provide exceptional customer service and administrative support for multiple communities. You will manage work orders, ARC requests, amenity reservations, and coordinate with CAMs and ACAMs...Hourly payFull time- ...more complex user support and network maintenance duties. SUPERVISION RECEIVED: Receives general supervision from the Computer Services Manager. Also receives functional and indirect supervision from the Senior User Support Technician. SUPERVISORY RESPONSIBILITIES...Casual workWork at officeLocal area
City of Ashland, OR
Beaverton, OR4 days ago - ...A Day in the Life: As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve operating electronic scanning cash registers, receivin Customer Service,...
Albertsons Companies
Tigard, OR1 day ago - ...Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service, and revenue. LeadershipParticipates in Lam’s worldwide technical community and actively shares knowledge and takes a leadership position...Work experience placementLocal areaRemote workWorldwideFlexible hoursNight shift2 days per week3 days per week1 day per week
- ...maintenance problems, SW bugs, projects, and escalations to the relevant factory groups and creates and updates documentation for field service engineers and customers.Lam Electrofill experience is preferred.Work can take place at Lam facilities or in the field and can...Shorter hoursWork experience placementLocal areaRemote workWorldwideFlexible hours2 days per week3 days per week1 day per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Analyst. Be the first to apply!
