Account Support Representative

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Program Consulting Finance Consulting and Billing Services Outsourcing and Operations Project and Grants Management Public Consulting Group, LLC. is currently seeking a Trust Account Specialist. This position will be part of the team responsible for PCG’s federal revenue management for the Wisconsin Department of Children & Families (DCF), the agency that manages foster care and other child welfare activities in Wisconsin. Public Consulting Group, LLC. is currently seeking a Trust Account Specialist. This position will be part of the team responsible for PCG’s federal revenue management for the Wisconsin Department of Children & Families (DCF), the agency that manages foster care and other child welfare activities in Wisconsin. The Trust Account Specialist will manage and monitor funds associated with children receiving benefits, including Social Security benefits, child support and other federal or public payment resources, ensuring payments are accurately accounted for, applied in compliance with federal and state requirements. Account balances in excess of reimbursed cost will be retained for the child’s future or personal use and/or distributed to youth upon turning 18 years of age. An ideal candidate will be a team player with excellent attention to detail and organizational skills who is interested in supporting the work of state government and/or human service organizations. Conduct electronic systems eligibly review for youth entering care and annually thereafter. Perform all account management & reconciliation activities accurately and timely. Ensure that accounts are closed and funds distributed appropriately and timely when child leaves DCF care. Provide clear and timely communication to client representatives and affiliate agencies. Monitor performance standard measurements for trust accounting activities. Proficient in written and spoken English. Bachelor’s degree preferred. ~1-2 years of relevant work experience. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.