ITSM Process & Service Improvement Analyst
UC San Francisco (UCSF)
UCSF Infrastructure Services is seeking an ITSM Analyst to design, implement, and optimize IT service management processes and systems. You will examine existing workflows, identify improvements, and implement ITIL-aligned practices to enhance efficiency, security, and customer experience across UCSF’s IT landscape. The role supports incident reviews, knowledge management, CMDB stewardship, CAB facilitation, and service catalog/service request processes, driving continuous improvement and #J-18808-Ljbffr UC San Francisco (UCSF)
Vacancy posted 1 day ago
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