Field Service Technician

Field Service Technician

Compensation: $20 - $26/hr (D.O.E), plus bonus, benefits on day 1

Location: Chicago, IL (Up to 100% travel)

Overview: Field Service Technician

We are looking for a Field Service Technician to join an industry-leading organization. The ideal candidate lives within 30 minutes of the airport as you will often be flying throughout your service region. In this role, you will be responsible for providing start-up, installation, warranty service, and general support for the Service Network/customers in your assigned territory. If you have experience as a Service Technician and are looking to grow your career with a top-notch company, please reach out to us to learn more about this opportunity.

Responsibilities: Field Service Technician

• Provide technical and operational support for customers and partners.
• Proficient with electrical, plumbing, and mechanical aspects of machine installation, operation, and repair.
• Repair and maintenance of coffee and espresso machines.
• Provide superior customer service and maintain a professional appearance, positive attitude, and excellent communication.
• Handle and resolve more complex customer requests or complaints when necessary.
• Willingness to work various shift hours as assigned (including 10-hour shifts)
• Must be able to travel and work independently.
• Requires 100% travel

Requirements: Field Service Technician

• High School Diploma/GED
• 1 year of related work experience as a technician for a manufacturer or service provider
• Ability to communicate with internal teams and clients
• Excellent customer service
• Willingness to travel up to 100%

Thorndale Partners, LLC

Your trusted talent acquisition partner working to provide a premium experience to both job seekers and hiring managers. We are an Equal Employment Opportunity organization and we do not discriminate against any applicant for employment on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, disability, or any other federal, state or local protected class.