Outreach Operations Specialist
Richland Library
Richland Library is seeking to hire a Part-Time Outreach Operations Specialist at our Main location. Sample Duties: Support Philanthropy initiatives primarily by assisting with the collection of Book Donations at the Operations Center including maintaining records and statistics, lifting, carrying, arranging boxes of books and working with volunteers under the direction and supervision of the Volunteer Manager (10-15 hours per week.) Support Belonging and Accessibility initiatives including the maintenance, supply, and stock of Eat Freely Fridges at 4 library locations under the direction and supervision of the Accessibility & Belonging Manager (4-6 hours per week) Support Community Outreach initiatives and operations including routine maintenance of 3 Story Walks and assistance with transitioning of stories, routine care of Outreach vehicles, and occasional delivery of books and materials to Outreach sites under the direction and supervision of Community Outreach Manager (2-4 hours per week)
FOUNDATIONAL REQUIREMENTS:
Learn and consistently exhibit Richland Library’s brand promises in all interactions with customers and colleagues; provide outstanding customer service to all internal and external customers Greet, engage, encourage, and assist diverse customers in a welcoming, professional, and respectful manner. Drive in a safe manner and Operate equipment in accordance with all applicable laws and regulations. Use various cleaning agents in maintaining a clean appearance of equipment, and reporting any vandalism or equipment failures to the supervisor immediately. Maintain accurate and up-to-date daily records on mileage. Maintain records and statistics related to programs. Move, lift, and open cartons of books and other materials; physically remove, arrange, and place books and materials appropriately; remove empty boxes in an appropriate manner Engage in system-wide electronic communication, including using email, file sharing tools, and various HR applications. Follow organizational, County, and public health and safety guidelines and protocols and perform job functions in a safe manner and report all safety hazards At least one (1) year relevant work experience Ability to perform job functions. Knowledge of Community Required to possess and maintain a valid State of South Carolina Driver’s License and the ability to drive Library owned vehicles including transport vans per established procedures, and safety guidelines Regular attendance at work on-site is essential to maintain the necessary teamwork, personal interaction, and supervision that this position requires. Location, Salary & Hours: Where: Richland Library Main, 1431 Assembly Street, Columbia, SC 29201 Hours: 20 hours per week to include some nights and weekends: varying between 8:00am and 6:00pm Job Role & Level: A3; Pay Grade & Salary Band: 3; FLSA Status: Non-Exempt Richland Library may change location and schedule of any library job. Deadline: Open Until Filled. However, we reserve the right to close this posting without notice. We encourage applicants to apply as soon as possible. No phone calls and/or in person inquiries regarding status of applications. Applicants selected for interview will be contacted by phone. Why the Richland Library? Richland Library is a vibrant, contemporary organization that provides resources and information that advance the Midlands. Offering state-of-the-art technology, a great variety of literary and cultural programs and 13 bustling facilities located throughout the county, Richland Library offers a truly customized, modern library experience for residents and visitors alike. The Richland Library is an award‑winning, forward‑thinking public library system because of our exceptional, diverse staff, who are passionate about serving our community. Be a part of our team and help us to continue to fulfill our mission to help our customers learn, create and share. We are guided by our shared Vision: “to enhance the quality of life for our entire community”; and by strategic objectives including advancing our community, having an engaged staff who make a significant positive difference, and enhancing the experience and outcomes of customers who interact with Richland Library. We are an equal opportunity employer; we consider all qualified candidates without regards to race, color, sex (to include pregnancy, childbirth, and all related medical conditions), religion or belief, gender identity, sexual orientation, national origin, age, genetic information, disability, military or veteran status, marital status, or any basis prohibited by federal, state or local law. The Library also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. Please indicate if you need assistance completing any forms or to otherwise participate in the application process. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Richland Library- ...The Customer Support & Billing Operations Specialist plays a key role in supporting daily operational workflows by managing billing related... ...and courteous service. Provides monitoring support and outreach for batch processing issues and errors, edit code rejects,...OutreachContract workWork at office
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