Business Support Coordinator

Business Support Coordinator II

Payrate: $28.17 - $28.17 /hour. The Business Support Coordinator II is responsible for performing a variety of administrative, clerical, and process support tasks. This role assists department leadership in document control, scheduling, meeting logistics, travel coordination, presentation development, and KPI tracking. The position requires a high level of confidentiality and collaboration with the project management team.

Responsibilities

• Lead projects as assigned under the direction of department leadership.
• Oversee project flow from origination to completion within defined scope, cost, and time constraints.
• Manage calendar and schedule, anticipating needs and effectively meeting customer requirements.
• Create and maintain reports and department metrics using Excel, PowerPoint, SharePoint, and Teams.
• Update targets and present status to department management.
• Plan, design, and execute both in-person and virtual meetings and events.
• Create, design, and edit presentations for meetings and events.
• Plan and manage internal meetings and events, including logistics, presentations, and catering.
• Prepare and submit expense reports in compliance with company policies.
• Coordinate complex travel arrangements, ensuring all aspects are reserved and organized.
• Support project tasks and social activities as needed.
• Assist in new hire onboarding activities, ensuring proper setup and welcoming of new employees.
• Order and maintain necessary supplies for the department.
• Maintain 5S standards for documentation and storage areas.
• Support projects through data collection and analysis, translating into visual dashboards.
• Participate in internal media campaigns related to projects.
• Suggest and implement process improvements and standardization updates.
• Exercise excellent communication skills to represent the department.
• Perform a wide range of confidential administrative duties.
• Collaborate closely with local colleagues.
• Follow all safety and environmental requirements.

Qualifications

• Bachelor's degree in business administration or related field from an accredited university, or equivalent combination of education and experience.
• Minimum of four (4) years of experience in an administrative field, preferably in a pharmaceutical environment.
• May consider an Associate degree with six (6) years of experience, or a High School Diploma with eight (8) years of experience in an administrative field, preferably in a pharmaceutical environment.

Skills

• Office management support, including ordering equipment, supplies, and personnel onboarding support.
• Administrative support, including event planning, meeting management, note-taking, and travel/expense reporting.
• Strategic partner support, including agenda planning and content integration for governance meetings.
• Problem-solving and navigation of complex assignments preferred.
• Strong knowledge and experience using Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Project management skills are a plus.
• Pharmaceutical experience is a plus.

Pay Transparency: The typical base pay for this role across the U.S. is: $28.17 - $28.17 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

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