Retail Receptionist Part Time

Store 572, Springhurst Town Center, Louisville, Kentucky, United States of America Retail Receptionist Job Description Summary: Greet and assist customers. Schedule appointments, verify insurance coverage, maintain accurate patient records, and assist with preliminary testing under the Optometrist’s supervision. Pay Class and Pay Rate Pay Class: Part Time Pay Rate: $10.64 - $14.10 /hr Responsibilities Medical coding, insurance research, and billing. Greet and assist customers. Schedule appointments according to the Resources Scheduling guidelines. Answer the phone, answer patients’ questions, check patients in and out, collect payments, monitor and perform other front desk tasks as needed. Perform preliminary testing data collection as directed. Maintain complete and accurate patient records. Call for insurance preauthorization and follow up on hold authorizations. Clean and maintain the reception area. Offer current promotions and pricing guidelines to customers. Discuss benefits and features of the discount club card with customers. Maintain outside and internal doctor referral log for medical patients. Offer current promotions and starting prices to customers. Experience / Education One year of experience, optical preferred. HS diploma, GED, or 1‑5 years of equivalent related job experience. Mental / Physical Requirements Work changing schedules to meet business demands. Strong organizational skills. Speak clearly and effectively. Calculate and manipulate numbers/data. Problem solving/reasoning. Work under stress with interruptions and deadlines. Follow procedures and instructions. Use computer effectively and view computer screen. Exhibit empathy in all interactions. Bend and stoop continuously. Reach above shoulder continuously. Training Requirements Cross training in all departments as needed. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines). Stand – X Walk – X Sit – X Use hands to touch, handle, or feel – X Reach with hands and arms – X Talk or hear – X Behavioral Characteristics Must be detail oriented and well organized. Must be able to communicate clearly and effectively with other associates and clients. Must be energetic and self‑motivated. Must be a team player. Must be able to problem solve. Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis. Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers, etc. HIPAA & Security Requirements All associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program. Equal Opportunity Employment VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. Compensation Compensation range for this role is listed above. Actual pay will be determined based on experience and other job‑related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions. #J-18808-Ljbffr Visionworks of America, Inc.