Organizational Change Manager

Description

Mission Critical Partners is seeking an Organizational Change Manager supports the change management efforts of large system implementations across the United States. This role focuses on smooth transitions for government agencies and non-profits adopting new technology solutions. The role requires a client-focused professional committed to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability and Prudence.

LOCATION

• Hybrid: Baltimore, Maryland region (preferred)

RESPONSIBILITIES

• Lead change management initiatives for large technology transformation projects
• Develop and implement change management strategies, communication plans, and training programs to enhance user adoption
• Conduct impact assessments, stakeholder analyses, and change readiness evaluations to identify risks and ensure smooth transitions
• Oversee project coordination and integration efforts, ensuring alignment with client goals
• Facilitate meetings, workshops, and focus groups to support project analysis, design, and testing phases
• Act as a liaison between client agencies and solution providers, ensuring alignment of project deliverables with business objectives
• Provide regular status updates to agency officials, ensuring projects remain on schedule and within budget
• Maintain compliance with organizational policies, contractual obligations, and industry best practices throughout project execution
• Support business process analysis and improvement initiatives to optimize workflows and technology adoption
• 25-50% travel expected

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities

QUALIFICATIONS:

• Organizational Change Management Certification is required (Bachelor's degree preferred)
• Demonstrated experience with change management, business analysis, and technology transformation
• 5+ years of facilitation experience with proven problem-solving capabilities and experience that includes budgetary responsibilities
• Ability to assess client situations, identify needs, present concepts, develop specifications and recommendations, deliver solutions, and promote teamwork
• Extensive expertise in the use of change management methodologies such as ADKAR
• Valid Driver's License with the ability to drive to client sites
• Computer skills required: Contract Management Systems, Microsoft Office, Project Management Software

BENEFITS

• Robust employer contribution to employee medical benefits
• Competitive dental and vision insurance
• 401(k) plan with company match
• Wellness allowance to support employee well-being
• Life and AD&D insurance
• Disability insurance (short-term and long-term)
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Flexible Paid Time Off to support work-life balance
• Employee Assistance Program (EAP)
• Perks at Work program offering discounts on products and services

ABOUT US:

Mission Critical Partners, LLC

Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.careers Mission Critical Partners (MCP) is an Equal Opportunity/Affirmative Action Employer. We provide fair and equal employment opportunities to all qualified applicants, regardless of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

United States citizens, Green Card holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.