Fundraising Database Associate

The Fundraising Database Associate performs essential daily tasks to ensure the CRM database used by members of the fundraising team remains up to date and accurate. They will also assist donors who have questions or concerns about their donations.The ideal candidate for this role is a highly organized, detail- and deadline-oriented individual who is a proactive problem-solver and an excellent communicator. This position is located in our New York Office. The anticipated employment duration for this role is October 2026 through January 2027. WE TRUST YOU TO:Master manual and automated multi-step processes for uploading donor and donation information.Manually and securely process credit card donations received via mail and over the telephone.Sort, scan, and send out checks for processing by external vendors.Provide fast, accurate customer support to donors and supporters via telephone, email, and mail.Provide acknowledgment letters to donors.Maintain the integrity of Everytown's donor database.YOU WILL HAVE:Proficiency with Google Suite and Microsoft Excel.Exceptional attention to detail, organizational skills, time management skills, and problem-solving skills.Excellent written and oral communication skills.Professional experience in an administrative or operations role.Previous customer service experience.Previous experience with donor database systems.Ability to discreetly handle confidential donor informationAbility to thrive in a fast-paced organization that is in an open-plan office, 3 days a week.Ability to rapidly shift between multiple projects and prioritiesThe annualized salary for this role is $70,000. DIVERSE WORKFORCE AND OPEN CULTURECandidates who identify as members of historically underrepresented groups are highly encouraged to apply to Everytown. A diverse workforce and open culture are at the heart of our organization and vital to our success.Everytown for Gun Safety Action Fund provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.You can learn about the framework that guides our work by viewing Everytown's Organizations ValuesAbout Everytown for Gun SafetyEverytown for Gun Safety Action Fund (“Everytown for Gun Safety”) is the largest gun violence prevention organization in the country with nearly 11 million supporters and more than 700,000 donors, including moms, mayors, survivors, students, and everyday Americans who are fighting for common-sense gun safety measures that can help save lives. Learn more at and follow us @Everytown.