CSR

Client Service Representative

We are seeking a friendly, reliable, and motivated Client Service Representative to join our veterinary team! As the first point of contact for our clients, you will play a vital role in delivering exceptional customer service and supporting the smooth daily operations of our clinic.

Position: Full-Time/Part-Time Schedule: Must be available to work 3-4 days per week and arrive on time consistently.

Responsibilities Include:

• Greeting clients and pets with a positive, professional demeanor
• Checking clients in and out efficiently
• Scheduling appointments and managing the calendar
• Processing payments and maintaining accurate records
• Answering phones and responding to messages promptly
• Maintaining a presence on the floor and minimizing extended time away from assigned duties
• Assisting the team with administrative and customer service needs as they arise

Ideal Candidate Traits:

• Strong work ethic and willingness to work hard
• Excellent communication and customer service skills
• Positive attitude and ability to stay calm under pressure
• Reliable, professional, and a strong team player
• Detail-oriented with the ability to multitask in a fast-paced environment
• Previous veterinary or medical office experience is a plus, but not required

Benefits May Include:

• Employee pet discounts
• Paid training
• Advancement opportunities
• Supportive team environment

If you love helping people and their pets and are looking for a workplace where dedication and teamwork are valued, we'd love to hear from you!