Quality Assurance Specialist
A-Line Staffing Solutions
A-Line Staffing Solutions is seeking a Call Center QA Representative in Tempe. The role focuses on reviewing customer interactions for quality and performance, with remote Fridays and on-site rest of the week. You will monitor calls, emails, and chats to ensure customer excellence and adherence to standards. The ideal candidate has contact center QA experience, can use QA scorecards, and delivers clear feedback for improvement. This position emphasizes accuracy and strong data reporting skills. #J-18808-Ljbffr
Vacancy posted 22 hours ago
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