Call Center Quality Assurance Specialist
DS Bus Lines
Call Center Quality Assurance Specialist page is loaded## Call Center Quality Assurance Specialistlocations: Houstontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: REQ-2024-1790Adroit Advanced Technologies, Inc.Responsibilities: ● Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. ● Assist with the development, analysis and distribution of recaps, findings and summaries. ● Assist with training new agents and re-training on policies and procedures. ● Remain proficient and up-to-date on policies and procedures for all operations. ● If needed, assist in developing new procedures, and update existing procedures when changes occur. ● Conduct agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. ● Monitor and report on agent activity, schedule adherence, and productivity while reporting daily, weekly and monthly findings. ● Research, analyze, identify, and evaluate data from assigned tasks to evaluate existing and potential trends and issues while recapping for leadership. ● Perform other duties as may be assigned by leadership.Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.Beacon Mobility is a family of transportation companies committed to serving the diverse needs of our customers. Experienced, compassionate, and dedicated, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple – MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead.We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 100 years of experience, Beacon Mobility operations can be found in 22 states, our 15,000 employees providing Paratransit, School Bus, Special Education, Non-Emergency Medical, and Alternative Student Transportation to special populations in more than 1,500 communities. #J-18808-Ljbffr
- ...Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. Assist... ..., while providing live in the moment coaching for quality assurance purposes. Monitor and report on agent activity, schedule adherence...SuggestedLive in
- ...Quality Assurance Manager Adroit Advanced Technologies, Inc. Responsibilities: Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. Assist with the development, analysis and distribution...SuggestedLive in
$21 - $24 per hour
...Description We are seeking a Quality Assurance Specialist I to support the Quality Assurance inspection team on the NASA Johnson Space Center (JSC) Safety and Mission Assurance Engineering Contract in Houston, TX. This role supports Quality Assurance activities across...SuggestedHourly payContract work- ...PROtect LLC in Houston is seeking a detail-oriented Quality Assurance (QA) & Product Content Specialist. Your role will ensure the quality and reliability of applications while contributing to user documentation and marketing content. Ideal candidates have strong QA experience...Suggested
- ...adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. Perform Quality Assurance inspections to ensure compliance with specifications. Perform inspections of mechanical, electrical, and electronic subsystems...Suggested
- ...Harris Health System, Inc. is seeking a Quality Specialist to coordinate Quality Assurance activities within the laboratory department. The successful candidate will support compliance with regulatory standards and ensure inspection readiness. A Bachelor's degree in a...
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$55k - $65k
Food Safety & Quality Assurance Specialist Job Title: Food Safety Quality Assurance (FSQA) Specialist Department: Food Safety Quality Assurance Reports to: Director of Food Safety Quality Assurance Location: West Houston, TX Employment Type: Full-time Hybrid Availability...Full timeWork at officeLocal areaRemote work- ...of ST Engineering, is seeking a QA Specialist, with focus on Toll Systems... ...Auditing is a critical step in the quality management process used for assuring system integrity throughout the product... ...operates tolling customer service centers for transportation agencies throughout...Full timeWork at officeFlexible hours
$20 per hour
...Marketing Specialist Job Duties: Develops marketing strategy by studying... ...implement department-wide quality control measures; recommend new... ...... Show more Full-time Call Center Foreclosure Specialist. In a... ...with possibility of extension.Assure that VIN number, paperwork, and...Hourly payPermanent employmentFull timeContract workTemporary workWork from home$22 per hour
1SLBJP00003260 Title: Quality Assurance Associate Location:322 County Road 229, Freeport TX Pay Rate: $22.HR SLB has an immediate need for a Quality Assurance Associate in our Energy Services group located in Freeport TX. What You Will Do: • Promptly performs...Hourly payLocal areaImmediate startShift work- ...Job Description Job Description Senior Quality Specialist Location: Houston, TX (Onsite) Schedule: Full-Time | Monday-Friday |... ...or more of the following: Quality Improvement / Quality Assurance Data-Driven Performance Improvement Value-Based Care...Full timeMonday to Friday
- ...Job Description Job Description RSi is looking to fill a Quality Assurance Specialist 3 - Engineering Technician IV (SCA LCAT 30084) position to support our NASA customer on the Safety, Mission Assurance Engineering Contract (SMAEC). The Quality Assurance Specialist...Contract workWork at officeRemote work
- The Laboratory Quality Assurance Specialist develops, maintains, and monitors the quality management system for Laboratory Services. Responsibilities... ...professional: No Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during...Full timeWork at office
- ...Harbor Healthcare System is currently seeking qualified candidates for a full-time Quality Assurance (QA) LVN Nurse position in Houston, Texas. The role involves assuring quality control of health services and reviewing documentation for compliance. Applicants should have...Full time
- ...Safety, Respect, Resilience, and Teamwork. Position Summary - Quality Auditor We are seeking a detail-oriented Quality Auditor to... ...opportunity for someone who is passionate about quality assurance, quality control, auditing processes, and maintaining high manufacturing...Work at officeWorldwide
- ...operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions...Weekly payShift work
- ...Monitor and audit manufacturing processes to ensure compliance with quality standards. Identify non-conformities and implement corrective actions. Participate in production planning and scheduling. Analyze quality data to identify trends and drive process improvements....
- ...in more than 110 countries and regions. Quality Systems Associate Summary Under the direct... ...Systems Manager, perform quality assurance and training functions to ensure compliance... ...deferral notifications from competitor centers. Reviews plasma processing documentation...Full timeWork at officeFlexible hours
- Ready to put your skills as a reliable, detail-oriented professional to use and grow in your career? We're hiring quality assurance (QA) specialists and technicians right now. What's in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including...Temporary workWork experience placementImmediate start
- ...generation artificial intelligence through high-quality human-generated data. Supporting a... ..., the company works with language specialists, voice professionals, and annotation experts... ...as part of a multilingual quality assurance team, this role focuses on assessing recording...Remote workWorldwide
- ...Valid8 Financial, Inc. seeks a Quality System Specialist to support Quality Management System processes and ensure regulatory readiness. This remote role involves managing internal audits, CAPA processes, and compliance documentation. The ideal candidate will have a Bachelor...Remote work
$23 - $26 per hour
...HVAC Quality Control Specialist Temp-to-Hire | Houston, TX Pay: $23.00 to $26.00 per hour (based on experience) Schedule: Monday–Friday, 10-hour... ...of 2+ years of experience in quality control, quality assurance, or a related role. Strong attention to detail and organization...Hourly payWeekly payFull timeTemporary workMonday to FridayShift workRotating shift- ...Methodist, the Coding Quality Auditor position is responsible... ...Assists with quality assurance (peer) reviews to... ...- Certified Coding Specialist (AHIMA) -- For inpatient... ...approved) No ON-CALL* *Note that employees... ...and academic medical centers. HM consists of eight...Work experience placementLive inWork at officeShift work
- ...Quality Operations Specialist 503A (1st shift), Mid-Level Join to apply for the Quality Operations Specialist 503A (1st shift), Mid-Level role at Jobright.ai Jobright is an AI-powered career platform that helps job seekers discover top opportunities in the US. We are NOT...Full timeH1bWork at officeDay shift
- ...Harris Health in Houston, Texas, is seeking a Laboratory Quality Specialist to coordinate Quality Assurance activities in a dynamic lab environment. The role requires a Bachelor's degree in a relevant field and involves ensuring compliance with regulatory and safety standards...Flexible hours
- ...AECOM seeks a Mid-level Air Quality Scientist III to join our Environmental team in Beaumont, TX, on-site. You will support air quality projects, operate and maintain air monitoring networks, collect and manage data, and ensure compliance across client sites. The role...Full time
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