Medical Assistant Certified - On Call

Medical Assistant - Certified

The Medical Assistant is a key member of the patient care team, working with the medical provider and other members of the care team to ensure the patient receives patient centered primary care services. These services are provided in a timely, courteous and professional manner at all times. The MA is the initial point of contact for addressing the patients' primary care needs. One of the primary responsibilities of the MA is to ensure that all identified patient-relevant clinical quality measures are being addressed with each patient as a matter of routine during the delivery of quality care and services.

Essential duties and responsibilities:

The MA is responsible for ensuring that ALL patient clinical measures are being addressed and will do so by doing thorough EHR reviews, tracking and documenting all clinical measures/outcomes for patients in EHR. This includes seeing 18/21 patients per day with an assigned provider as well as reaching out to patients who have care gaps. Will coordinate and process all patient referrals, for both internal and external services. In managing patient referrals, the MA will work closely with Referral Coordinators when/if any patient referrals are being handled by them as per established protocols and processes. Must be team oriented and work collaboratively with all care team members to provide the best outcomes for the patients and the organization based on the Patient-Centered Medical Home model of care.

Personnel and Performance Metrics:

Adhere to schedule and be prepared to provide services by 8am each day. Provider services using AIDET skills at all times. Complete quality care gaps for 100% of patients treated. Provider services to a minimum of ten patients a day. Strongly support Follow My Health enrollment. Close chart notes within 24 hours of service. Must be able to support an average of 21 patient visits a day for a full days schedule per provider (MD) and an average of 18 patient visits per day per provider (ARNP/PA).

Desired Qualities and Qualifications:

Must have graduated from an approved MA-C program and have a current Medical Assistant Certified license issued from Washington State Department of Health. Being Bilingual English/Spanish is strongly desired. Must demonstrate a strong work ethic, honesty and dependability. Must demonstrate and consistently practice strong customer service skills. Must have the physical health, emotional stability and personality suited to meet the physical, mental, emotional and social needs of the population served. Must be able to interact sensitively and effectively with people of diverse backgrounds. Must possess excellent problem solving abilities. Must be able to perform each essential duty of the position diligently, accurately and timely. Ambulatory care experience preferred. Ability to read and write proficiently in English. Ability to speak and interpret in Spanish preferred. Must demonstrate clear and concise written and verbal communication. Must be able to calculate medical dosages (i.e. mg to ml). Must be able to anticipate the needs of patients and providers. Must be able to analyze and present data for reports. Must be able to problem solve creatively in a variety of situations and circumstances. Must be computer literate and proficient in software including Microsoft Word, Excel, and Outlook. Will be expected to learn and be proficient in SharePoint, Arcadia, OneHealth Portal, HealthPlanFinder, electronic health records, EKG monitors, retinal cameras and other technical resources as needed. Must be fully proficient with Sea Mar's patient management and electronic health records systems before end of probationary period.

Hourly - Hourly Plan, 24.09 USD Hourly

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays.
• We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

Sea Mar is an equal opportunity employer.

Sea Mar Community Health Centers