Administrator for Hospice Services
CHSGa
Hospice Program Director
Join us at Affinis Hospice – a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for the highest level of care in our communities.
Responsible for operations of the Hospice Program under the general direction of the Hospice Governing Body. This includes planning, organizing, coordinating, and evaluating all clinical and administrative operations for the Hospice Services Location.
Essential Duties And Responsibilities
- Directs the daily clinical and administrative activities of the Hospice Program.
- Provides leadership, direction, and supervision for the Hospice staff.
- Provides direct clinical support or supervision when necessary.
- Ensures that the policies and procedures for the provision of hospice care are developed with interdisciplinary group participation and are approved by IDG and Governing Body.
- Ensure the implementation of policies and procedures related to the management, operation and evaluation of the overall performance of the hospice.
- Ensures compliance with Medicare Conditions of Participation and Georgia State Regulations.
- Develops hospice goals and objectives under the direction of the Governing Body in accordance with the mission of Hospice Services.
- Acts as a liaison between the Governing Body, Medical Staff, and Hospice Staff.
- Oversees hospice quality assessment performance improvement activities in conjunction with the Quality Assessment Performance Improvement Department.
- Conducts ongoing community hospice needs assessment, and participates in the development of new hospice-related programs and services.
- Assists in the negotiation and coordination of contractual agreements with pharmacies, medical equipment companies, and supplemental services.
- Plans and implements program development in the areas of bereavement and volunteer services. Makes recommendations to the Governing Body for program expansion.
- Establishes and maintains physician relationships, ensuring continuity of care across the Hospice Services referral network.
- Provides information to and serves as liaison between physicians, community agencies, social service departments, nursing homes, acute care facilities, and home care agencies.
- Prepares yearly Hospice budget for approval by the Hospice Governing Body. Assures financial success and viability by closely monitoring expenses and revenues.
- Oversees the recruitment, selection, promotion, and termination of Hospice personnel ensuring that sufficient qualified staff is hired to meet the needs of patients admitted for hospice care. Ensures that complete and accurate personnel records are maintained.
- Conducts annual performance appraisals on all Hospice administrative staff and reviews appraisals of all clinical staff.
- Assists staff in understanding corporate mission and department's goals and objectives.
- Oversees the employee orientation program to ensure that employees and volunteers are oriented, trained and supervised; and ensures the completion of annual training and supervision programs.
- Maintains and promotes an open and supportive environment.
- Ensures/implements/promotes/supports quality assessment performance improvement activities, evaluations, and improved outcomes.
- Ensures that there are mechanisms in place for effective communication for staff, patients and families.
- Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
- Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
- Performs other duties as necessary to ensure the success of the System.
Skills And Abilities
- This position requires extensive knowledge of hospice. Strong leadership qualities and experience in hospice program development and fiscal management required.
- Extensive knowledge of healthcare and long-term care organizations and their structure.
- Considerable ability to plan and direct subordinate staff in the execution of their activities and prioritize workload.
- Ability to effectively communicate and present information in a clear and concise manner, both orally and in writing.
- Ability to establish and maintain effective working relationships with associates, department heads, administrators, member organization presidents and their leadership teams, and the general public.
Minimum Qualifications
- A health care professional licensed to practice in the state of Georgia who has at least one year of supervisory or management experience in a hospice setting (RN Preferred); or
- An individual with education, training, and experience in health service administration who has at least two years of supervisory or management experience in a hospice setting.
- Ability to meet Hospice's conditions of employment regarding health clearance, and provisions of professional references.
- An Associate's degree in Nursing
- A Master's degree in Social Work from an accredited school of social work (MSW)
- Valid Driver's License
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