Dining Server

Job Description

Job Description

Description:

In the role of Dining Server, you will be responsible for preparing the dining room for table service, soliciting meal/beverage orders, and serving residents and guests with the goal of providing an exceptional dining experience for all patrons served at Academy Mapleton Hill (AMH).

Benefits (Note: some benefits require full-time status)

• Employee Health Insurance
• Dental and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Holiday Pay
• Paid Time Off
• 401(k) Matching
• Discretionary Annual Bonus

Responsibilities

• Learn and continue the process of acquiring more knowledge about the food menus, our beverage program, and standards of service
• Set up and break down the dining room, beverage station, and server stations before and after each meal- this will include preparing product, cleaning, and restocking for the next service
• Interact with residents in a friendly and respectful manner, learning their individual needs and preferences- constantly building toward idealized anticipatory service
• Work special events separate from the days’ meals potentially including concerts, social hours, lectures, and other opportunities
• Communicate in real time with manager/s about any issues with a coworker, resident, guest, or other manager
• Protect residents’ rights, records, and privacy as required by federal, state, and local regulations
• Practice AMH’s Service Standards in all work situations
• Maintain appropriate levels of confidentiality when handling sensitive employee, resident, and Academy Boulder matters
• Be organized and efficient in managing workload

Qualifications

• Excellent oral and written communication skills
• Excellent interpersonal skills
• Proficient with basic computer technology
• Honesty, integrity, sense of humor, and pleasant demeanor – ability to stay calm under pressure
• Empathy toward the elderly and to geriatric issues and challenges

Education and Experience

• Restaurant / hospitality experience
• Food and beverage knowledge