Tier 2 IT Support Engineer - Windows, Mac & MDM
Fanatics
Fanatics Collectibles in Texas seeks an IT Support Specialist to provide Tier 2 escalation support within a manufacturing environment. You will manage Windows devices, MDM (Intune/NinjaOne), identity and access (Okta/SSO), and Tier 2 incidents while maintaining SLA commitments.
You will use Jira Service Management for ticket queues, changes, and reporting, with occasional travel to Allen, TX. Strong communication and documentation skills are essential.
#J-18808-LjbffrVacancy posted 1 day ago
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