IT Support Engineer (Tier 2) Windows/Mac & MDM

Fanatics

Fanatics Collectibles is based in Sunnyvale, TX, with travel to Allen, TX as needed. The IT team maintains Windows and macOS endpoints, manages Intune and NinjaOne, and oversees identity & access via Okta/SSO. You’ll handle escalated Tier 2 tickets in a manufacturing-adjacent environment and contribute to the knowledge base.

Responsibilities include device provisioning, ABM/JAMF management, incident handling, and collaboration with facilities and production teams to ensure uptime and security.

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Vacancy posted 1 day ago

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