Health Navigator

Job Description

Job Description

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Are you passionate about making a meaningful difference in the lives of community members? The position of Health Navigator at Legacy Community Health might be just the fit for you! In this role, you’ll build strong relationships with Legacy patients to help them access essential medical care, remain engaged in their health journey, and adhere to their medication plans for HIV prevention and treatment, all while collaborating with our dedicated Legacy Pharmacy partners.

As an essential part of our clinic and community environments, you’ll seek out individuals in need of prevention services and provide them with vital connections to Legacy’s care continuum. You’ll touch lives and empower patients on current health topics like:

• HIV/STI testing
• Pre-Exposure Prophylaxis (PrEP)
• Post-Exposure Prophylaxis (nPEP)
• HIV Treatment as Prevention (TasP)
• Medication adherence
• Safer sex practices

• Implementing health education programming in one-on-one and group settings to enhance patients’ knowledge and wellness.
• Using proven techniques such as motivational interviewing and disease self-management to support patients in their health goals.
• Providing information, referrals, and assistance to improve patients’ independence and health throughout Legacy’s services.
• Conducting point-of-care testing for HIV and other health conditions in a clinical setting.
• Contributing to the development of new health education programs based on interactions with patients and community members.
• Serving as a collaborative member of the interdisciplinary clinic and care team.
• Assessing patient needs, readiness for health behavior change, and tracking progress over time.
• Establishing and maintaining referral processes and community networks to connect patients with essential health information and services.
• Fostering an inclusive environment by promoting culturally sensitive patient care and continuity.
• Ensuring a high standard of customer service for a positive patient experience.
• Documenting all patient services in the electronic health record (EHR) and other required systems.
• Managing patient schedules in the EHR system.
• Meeting all performance metrics, including grant and contract requirements.
• Performing other duties as assigned to support our mission.

• High School Diploma or equivalent
• 3 - 5 years of relevant experience
• Bachelor's Degree in a related field with a minimum of 1 year of relevant experience preferred
• Experience performing point-of-care testing to clients in a clinical or community setting
• Demonstrated actions and activities with respect to HIV care and prevention
• Provides examples of performing education to clients of diverse cultures and backgrounds in one-on-one and/or group settings.
• Previous experience with Electronic Health Records Systems (EHRS)
• Ability to demonstrate core competencies of HIV and HIV Prevention within 3 months of hire.
• Excellent communication skills and customer service skills.
• Adept in decision making responsibilities.
• Working knowledge and understanding of statistics and graphical representation principles.
• Strong computer skills (MS Office).
• Demonstrated competency with an EHRS system
• Ability to manage multiple deadlines and prioritize tasks effectively.
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
• Ability to demonstrate core competencies of role within 90 days of hire
• Bilingual English/Spanish fluency preferred.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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