Restaurant Manager

DESCRIPTION

Biscuit Belly is a fast-casual, scratch-made brunch restaurant built around three core values: good food, good people, and good deeds. We're committed to giving every guest an exceptional experience through high-quality food, outstanding customer service, and genuine Southern hospitality.

We're seeking an enthusiastic, driven General Manager who thrives in a fast-paced, growth-oriented restaurant environment and is ready to lead a team to success.

About the Role

As a General Manager, you'll oversee all aspects of restaurant operations. As the leader of your location, you'll be responsible for setting the vision, building strong teams, managing budgets, driving financial performance, and ensuring operational excellence.

Our General Managers are also ambassadors of the Biscuit Belly brand. We're looking for leaders who understand their local communities, embrace the surrounding culture, and stay connected to community events and opportunities.

The ideal candidate leads by example, develops their team, delivers exceptional guest experiences, and brings our values to life every day.

What We Offer

• Daytime Schedule: No nighttime shifts!
• Competitive Pay
• Paid Time Off: One week of paid vacation/sick time
• Career Growth: Opportunities for advancement and professional development
• Free Meals: Enjoy delicious Biscuit Belly favorites while you work!

Ready to lead a great team, serve amazing food, and make a difference in your community? We'd love to hear from you!

REQUIREMENTS

• Must be able to effectively staff restaurant to meet customer needs.
• Understand how to motivate and influence team members and internal management staff.
• Identified, developed, and retained talent for succession plan and company growth.
• High retention rate with the ability to develop into an excellent recruiter.
• Ensure restaurant is completely staffed with train competent associates.
• Build a strong work environment and morale.
• Provide leadership, support, motivates and directs and retains high caliber staff.
• Great communication; skills written and verbal.
• Open door policy; always approachable.
• Emphasizes; servant leadership mentality; others first.
• Overseas daily operations of the business.
• Ensures the overall delivery and quality of biscuit belly's products to customers.
• Institute and follows cash handling policies and procedures.
• Accurate ordering of inventory.
• Knowledge of all systems, task, duties in FOH employees including but not limited to baristas, cashier, support, shift lead, kitchen lead, and GM.
• Knowledge and execution of complete food inventory management system.
• Evaluate the physical condition and cleanliness of the kitchens, dining rooms, bar areas.
• Ensure that the occupational safety and Health Act, local health and safety codes, as well as company safety and security policies are being adhered to.
• Communicate strategy and results to employees.
• Maintain top quality assurance and customer service standards.
• Report key results to directors.
• Engage with directors and organizational strategic planning.
• Full understanding of profit and loss statements ability to assess and recommend improvements.
• Execute restaurant goals within the appropriate metrics COGS and labor etc.
• Increased sales and run excellent controllable profit margins.
• Increase foot traffic and customer retention.
• Have a keen understanding of community events, culture; and customer trends.
• Conduct regular associate team building meetings.
• Vender partnerships and relationships.
• Excellent written and verbal communication skills.
• Ability to effectively interact with a wide variety of constituencies (hourly toownership)
• Superior customer service skills internal and external.
• Proven ability and conflict management.
• Ability to work constructively and positively under pressure.
• Excellent organizational and Time Management Skills.
• Is self-motivated able to work with limited supervision.
• Have reliable transportation

At Biscuit Belly we're not just baking biscuits we're crafting pure buttery perfection from scratch our motto damn good biscuits and we mean it!