General Manager, CycleBar Southwest Plaza, Littleton CO

General Manager Job Description General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre‑planning with strategic new customer outreach, in‑club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner and with the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order to build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience. Location CycleBar Southwest Plaza, Littleton CO Key Responsibilities Lead Generation: Strategically engage in marketing efforts to generate leads for the studio Lead Management: Follow the LASER process to convert leads to members New Member Acquisition: Convert non‑members to memberships Membership and Rider Relations: Build rapport and lasting relationships with all members; retain existing members and generate referrals; handle rider concerns with a solutions‑focused attitude CBX Team: Hire and train new CBX team members; manage schedule; supervise performance and drive results Financial Performance: Collaborate with Studio Owner to set monthly, weekly and daily targets; conduct pre‑planning to meet financial targets Operations: Maintain cleanliness and organization of studio; ensure technology works and submit trouble tickets Participate in special events to promote the club Requirements 2+ years of retail/service sales or fitness sales experience Confident in generating personal sales and training Sales Reps in sales Ability to manage and drive two revenue streams: memberships and retail Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email Ability to excel in a fast‑changing, diverse environment Ability to recognize areas of improvement and make changes using good judgment An affinity and passion for fitness Solid writing and grammar skills Highly organized, proficient in data management, ability to prioritize and meet deadlines Professional, punctual, reliable and neat Strong attention to detail and accuracy Trustworthy and ability to handle confidential information Ability to work harmoniously with co‑workers, clients and the general public Proficiency with computers and studio software At least 1 year in a supervisory role At least 1 year in a sales role Preferred prior fitness front desk sales experience Must be able to move bikes, perform minor bike maintenance and clean studio areas; lift up to 30lbs Compensation & Benefits Competitive base salary + bonuses based on experience & performance Commission paid on sales Opportunity for additional bonuses based on performance Complimentary CycleBar classes at studio Ride for free at any time when a bike is available Non‑traditional structured schedule with flexibility for holidays, early mornings and weekends Company Overview CycleBar is the world’s first and only Premium Indoor Cycling™ franchise. We offer concierge‑level service, premium amenities and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring low‑impact/high‑intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses. EEO Statement CycleBar is an equal opportunity employer. #J-18808-Ljbffr CycleBar