Manager - Airport Operations Ramp Service at United Airlines Denver, CO

Overview Manager - Airport Operations Ramp Service job at United Airlines. Denver, CO. Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. At United, we fly into airports around the entire world. We need a team to keep operations in tip-top shape, from the check-in counter to the departure gate, and behind the scenes ensuring bags arrive with you. Our Airport Operations team keeps operations at our airports running smoothly every day. Responsibilities Oversee all aspects of Ramp Operations and lead, align, and develop front line supervisors and front line employees. Utilize operational expertise and decision making capability, financial, technology, logistics and management disciplines to support and create strategic objectives and direction. Execute station financial and operational plans and adjust as needed throughout the year to achieve corporate and local station goals. Excel in goal directed leadership, analytical thinking, financial controls, budgeting, customer service and policy/procedures. Maintain in-depth knowledge of department work rules and cultivate good relationships with Union leaders. Maximize safe operational performance and financial controls (e.g., overtime, GSE abuse and safety performance metrics). Monitor Operational Performance Goals (Corporate and Local) across arrival, on-time performance, productivity, baggage handling, and other KPIs. Manage International Departure, APU runtime efficiency, and terminal operations performance metrics. Oversee Mishap Rates, OSHA/Recordable rates, and productivity metrics within the operation. Assist in managing a budget and plan operational activities accordingly. Coordinate with department heads, business partners, government agencies, airport authorities, and vendor leadership. Strategically plan and develop the department operations for long-term success. Qualifications What’s needed to succeed (Minimum Qualifications): High school diploma or equivalent Valid Driver's License 3+ years of operational leadership experience Change Management experience Excellent Communication Skills Ability to lead and develop Leaders and frontline employees Ability to lead and sustain continuous improvement initiatives Ability to engage employees at all levels and build a positive working environment Able to attain specific clearances including FAA, TSA, Airport Authority, US Customs Must be legally authorized to work in the United States without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Bachelor’s degree or 3+ years of leadership experience 3+ years Airport Hub Ramp Operations leadership experience Extensive experience in managing station ramp, cargo & mail, deicing and receipt and dispatch operations Excellent employee and union relations and experience administering union contracts Experience in relationship building and negotiation with contract vendors and government agencies Demonstrated leadership ability in a large departmental environment Business acumen and strong union relations background Collaboration skills for implementing a CBA Job Posting End Date: 11/28/2025 The base pay range for this role is $99,750.00 to $129,924.00. This position is eligible for bonus and/or long-term incentive compensation awards. The base salary range/hourly rate listed is dependent on job-related factors such as experience, education, and skills. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please contact View email address on click.appcast.io to request accommodation. #J-18808-Ljbffr Hong Kong Study Skills Research Institute