Insurance Verification Specialist (Clinic)

Insurance Verification SpecialistPremier Medical Resources is looking for a full-time Insurance Verification Specialist to join our team! Remote opportunity after 30-90 day in-person training. The Insurance Verification Specialist is responsible for verifying the patient's insurance coverage, ensuring surgery and procedures are covered by an individual's insurance plan. Creates cost estimates prior to the surgery date and communicates cost to patients. In addition to, entering and verifying accurate data and updating patient benefit information in the Electronic Medical Records (EMR).ESSENTIAL FUNCTIONS:Assists front office with verification questions or concernsResolves any coverage issues and update patient EMREnters insurance coverage (co-payments, deductibles, etc.) accurately into patient EMRServes as a liaison between the patient, facility, physicians, and other departments to ensure timely and accurate financial clearance of all accountsVerifies patient insurance coverage and benefits through online portals, phone calls, and other resourcesVerifies insurance eligibility along with benefits and ensures all notifications and authorizations are completed by the surgery dateIdentifies patient accounts based on self-pay, PPO, HMO, personal injury, workmen's compensation or other managed care organizationsCollects relevant data for eligibility and benefit verification including all ICD-10 and billable CPT codes per ordersCommunicates with internal and external individuals to obtain information, resolve benefit issues, and ensure accurate benefit information is obtainedResponds to inquiries regarding patient accounts with appropriate and accurate information in a professional mannerEnsures accounts are financially secured by reviewing and documenting benefits, patient responsibilities, authorization requirements, and other relevant informationCreates financial arrangements, alongside management, when a patient is unable to complete paymentResponds promptly to requests and keeps open channels of communication with physician, patient, and service areas regarding financial clearance status and resolutionCollaborates with billing and coding departments to ensure correct processing of claimsCalculates co-pay, and estimated co-insurance due from patients per the individual payer contract per the individual payer contract and plan as applicableCompletes high-quality work while adhering to productivity standardsPerforms miscellaneous job-related duties as assignedKNOWLEDGE, SKILLS, AND ABILITIES:Demonstrates ability to use basic computer functions, technology and Microsoft office (excel, word)Broad knowledge of the content, intent, and application of HIPAA, federal and state regulationsAbility to work independently with little or no supervision as well as function within a teamKnowledge with in and out of network insurances, insurance verification, patient responsibility, and process for prior authorizationGood communication skills (verbal / written) providing a great patient experienceAbility to work effectively in a fact paced environmentStrong knowledge of managed care, medical terminology, CPT Coding and ICD10Demonstrates use of appropriate modifiers, HIPAA regulations, and insurance verification proceduresKnowledge of payor guidelines including reading, understanding and interpreting medical records and payor requirements etc.Ability to think critically, assess problems and provide problem resolutionsDemonstrates attention to detail, accountability, people skills, problem solving and decision-making skillsEDUCATION AND EXPERIENCE:High School Diploma or GEDOne (1) year of hospital revenue cycle experienceOne (1) year of general customer service experienceBENEFITS:3 Medical Plans2 Dental Plans2 Vision PlansEmployee Assistance ProgramShort- and Long-Term Disability InsuranceAccidental Death & Dismemberment Plan401(k) with a 2-year vestingPTO + Holidays