Strategy & Operations Senior Associate

Requirements You have 2-4 years of experience in management consulting, business operations, strategy & ops, chief of staff, or similar operations roles at an early/mid-stage high-growth startup. Experience within Enterprise SaaS a major plus You are curious and enjoy going deep into the weeds and getting up to speed on brand new concepts and paradigms quickly You value connecting abstract concepts and thinking with real outcomes, and are excited to roll up your sleeves and execute end-to-end to make those outcomes a reality You obsess over how to scale programs to reach outcomes in "10% of effort"; regularly use Claude code, or similar agentic coding tool You are motivated by results and making an impact on the business — not individual accolades or vanity metrics You have a high EQ and understand how to motivate and align stakeholders who have limited bandwidth but strong perspectives on what good looks like What the job involves We’re hiring a Strategy & Operations Senior Associate to identify, design and build the strategies, systems and processes Valon needs to successfully scale as we hit our next phase of growth You will join a small but mighty Strategy & Operations team focused on removing bottlenecks across the business and building out new processes and functions from 0 to 1 This role will require you to connect dots and use your influence across Product, Engineering, Deployment, Legal, and more to ensure we execute at a high bar Partner cross-functionally with Product, Engineering, Deployment and more to execute on high visibility, high impact projects spanning post-sale implementation, customer support, pricing, and operations Dive into the weeds to deeply understand problems and what drives them, then rigorously evaluate and recommend thoughtful solutions that we can execute on Use your influence to build alignment and buy-in with key stakeholders on the processes our team will recommend and execute Turn recommendations into reality by executing quickly and flawlessly on the solutions you’ve proposed, leveraging AI and other tools to scale your impact #J-18808-Ljbffr Valon Mortgage