Business Intelligence Coordinator - Experience Management Database

Job Description

The world's leading organizations and global players choose Proskauer to represent them when they need it the most. With 800+ lawyers in key financial centers around the world, we are known for our pragmatic and business-savvy approach.


Proskauer is the place to turn when a matter is complex, innovative, and game-changing. We work seamlessly across practices, industries and jurisdictions with asset managers, private equity and venture capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies.

Proskauer is seeking a detail-oriented and collaborative Business Intelligence Coordinator to support the firm's experience management platform, Litera Foundation, and contribute to the advancement of the firm's matter intelligence strategy.

This role will assist in the administration, optimization, and adoption of Foundation, helping ensure data integrity, usability, and alignment with the firm's client development and marketing initiatives. The Coordinator will work closely with lawyers, business professionals, IT, and leadership to support reporting, training, and system enhancements that drive measurable business impact.

Responsibilities

Foundation Administration & Support

• Support the daily administration of the Litera Foundation platform.
• Assist with system configuration, data updates, and quality control processes.
• Help maintain documentation of workflows, governance procedures, and system enhancements.
• Monitor platform usage and assist in identifying opportunities to improve usability and adoption.
• Support ongoing and future integrations with internal and external data sources.

Data Management & Governance

• Partner with Marketing & Business Development, IT, CRM, Finance, and Knowledge Management teams to help maintain accurate matter, client, and people data.
• Assist with data imports, exports, and reconciliations.
• Support data governance initiatives to ensure consistency, accuracy, and reliability across the platform.
• Conduct periodic audits to maintain data quality and reporting integrity.

Reporting & Analytics

• Support the creation of dashboards, reports, and analytics for pitches, RFPs, proposals, and strategic firm initiatives.
• Collaborate with the Client Intelligence & Marketing Analytics team to provide timely and accurate data insights.
• Generate standard and ad hoc reports for business development and marketing stakeholders.

Training & Adoption

• Assist in developing training materials, user guides, and best practice documentation.
• Provide day-to-day user support and respond to questions regarding system functionality.
• Help promote platform adoption through education and clear communication of system benefits.

Vendor & Project Support

• Assist in coordinating with Litera and other vendors regarding system updates and issue resolution.
• Support project tracking, scheduling, and reporting for Foundation-related initiatives.
• Participate in user groups and industry forums, as appropriate, to stay informed of platform updates and best practices.
• Support special projects related to experience management and marketing technologies as assigned.

Qualifications

• 2-3 years of experience in marketing, business development, analytics, or marketing technology within a law firm or professional services environment preferred.
• Experience with Litera Foundation or similar experience management platforms preferred.
• Understanding of law firm operations, practice groups, and client development processes preferred.
• Proficient with MS Office applications - advanced proficiency with Excel required.
• Familiarity with relational database concepts and data governance principles.
• Experience working with third-party data platforms (e.g., PitchBook, Capital IQ, Bloomberg, Lex Machina, Newsdesk) a plus.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to collaborate effectively across departments and levels of seniority.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication skills.

This position will require physical presence in Proskauer's offices on a regular basis (at least 3x per week, or more, if it becomes the policy of the Firm or as business needs require). The anticipated compensation range for this position is $60,000 - $80,000. The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

Proskauer is committed to providing a work environment that includes equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.