Automotive Lead Technician

Automotive Lead TechnicianLead Automotive TechnicianLocation: Phoenix, AZ Employment Type: Full-Time Pay Range: FLAG RATE - VARIES DEPENDING ON EXPERIENCEAbout Sun Auto Tire & ServiceKerry's Car Care is part of the Sun Auto Network. Sun Auto Tire & Service is a growing family of trusted automotive service and tire brands united by one purpose: helping customers stay safely and confidently on the road. Our recent employee research confirmed what makes Sun Auto different — a values-driven culture, a strong sense of belonging, pride in doing quality work, and real opportunities to learn and build a career. As we continue to grow, we're committed to providing consistent support, clear communication, and strong teams so every teammate has the tools, training, and trust to do their best work.Why This Role MattersReady to put your diagnostic skills to work in a shop that values quality? As a Lead Automotive Technician, you'll tackle advanced diagnosis and complex mechanical and electrical repairs, getting the job done right the first time in line with manufacturer and company standards and MAP guidelines. It's a great fit for an experienced technician or mechanic who loves solving tough problems, mentoring others, and growing in the trade. You'll be a go-to technical resource for the store, support quality control on high-risk work and comebacks, and partner with Store Managers and Service Advisors to communicate clear repair recommendations and expected outcomes.What We OfferCompetitive pay, including bonus or commission opportunitiesPaid training and hands-on developmentMedical, dental, and vision benefitsPaid time offEmployee discountsCareer advancement opportunities, including growth toward Lead Technician and technical leadership rolesWhat You'll DoPerform thorough Digital Vehicle and Multi-Point Inspections with accurate measurements, notes, photos, and prioritized safety findings.Lead diagnosis of complex mechanical, electrical, drivability, intermittent, and comeback concerns using scan tools, meters, and systematic testing.Complete advanced electrical, drivability, and major mechanical repairs to manufacturer and company standards.Validate every repair with road tests, relearns/resets, and safety-critical checks to help prevent repeat failures.Support quality control by verifying repairs and flagging process gaps that drive comebacks.Explain repair options, priorities, risks, and expected outcomes clearly to Store Managers and Service Advisors.Help explain complex issues to customers to build trust and confidence.Mentor and coach other technicians, sharing diagnostic and repair best practices.Model safe work practices, use required PPE, maintain tools and equipment, and follow company policies and shop procedures.What We're Looking ForRequired:The right candidate is an experienced technician who can diagnose independently, communicate clearly, take pride in repair quality, and help raise the standard for the shop.5+ years of automotive technician experience performing diagnosis and repair across multiple vehicle systems, with demonstrated ability to handle complex repairs independently.Advanced diagnostic capability using scan tools, meters, and service information, with the ability to create and follow a structured test plan.ASE certifications appropriate to assigned work, or equivalent demonstrated competency, with commitment to ongoing training.Valid driver's license and successful completion of a Motor Vehicle Records check.State Inspector License, in applicable locations, or ability to obtain and maintain as required by the store.Ability to work a flexible schedule, including weekends as needed.Must be 18 years of age or older.Preferred:ASE Master Technician certification or multiple ASE A-series certifications.L1 Advanced Engine Performance Specialist certification.Experience with advanced drivability diagnosis, electrical diagnosis, and interpreting scan data, including freeze frame and live data.Experience performing quality checks, comeback support, dispatch support, or other advanced repair services.Leadership or mentoring experience with the ability to coach others on standard work and diagnostic best practices.High school diploma, equivalent, technical school, or vocational training.Growth & DevelopmentThis role is a key step in the technical career path. Senior Automotive Technicians build advanced diagnostic expertise, support repair quality, and mentor developing technicians. This experience can support growth toward Lead Automotive Technician, technical training, or other field leadership opportunities.Work Environment & Physical RequirementsAutomotive shop environment with exposure to moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, and caustic materials.Temperature variations may include extreme heat and/or extreme cold.Ability to stand up to eight hours per day and walk to access various areas of the building.Ability to bend, stoop, kneel, and crouch regularly, with full range of motion in arms and hands.Ability to lift and/or move up to 10 pounds regularly and up to 70 pounds frequently.Ability to communicate with customers, service advisors, managers, and shop teammates.Vision sufficient to detect color, depth, and refocus; use of safety goggles or other PPE as required.Reasonable accommodations may be made for individuals with disabilities.Equal Opportunity EmployerSun Auto Tire & Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.About Sun Auto Tire & ServiceKerry's Car Care is part of the Sun Auto Network. Sun Auto Tire & Service is a growing family of trusted automotive service and tire brands united by one purpose: helping customers stay safely and confidently on the road. Our recent employee research confirmed what makes Sun Auto different – a values driven culture, a strong sense of belonging, pride in doing quality work, and real opportunities to learn and build a career. As we continue to grow, we're committed to providing consistent support, clear communication, and to building strong teams so every teammate has the tools, training, and trust to do their best work.