Accounts Receivable & Logistics Specialist

Summary/Objective: Intonu, an Atlanta-based company, is seeking an organized, detail-oriented, and proactive individual to support our operations with a primary focus on accounts receivable. This role will handle customer invoicing, payment tracking, collections assistance, and related administrative tasks. The ideal candidate is resourceful, communicates effectively with customers, and excels at managing multiple priorities in a fast-paced environment.

Essential Duties: This position will focus heavily on accounts receivable tasks, including invoice creation, payment application, discrepancy resolution, and customer communication. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Generate and send customer invoices accurately and on time
• Track incoming payments and apply them correctly to customer accounts
• Monitor accounts receivable aging reports and follow up on past-due balances
• Identify and resolve billing discrepancies, short payments, and invoice issues
• Handle phone and email communications with customers regarding invoices, payments, and account status
• Assist with customer inquiries and provide excellent service on billing-related matters
• Maintain accurate records of invoices, payments, credits, and adjustments
• Perform data entry, filing, and document management for all accounts receivable activities
• Enter sales contracts and schedule appointments
• Reconcile customer accounts and prepare reports as needed for month-end close
• Support the purchasing and operations teams with delivery verification to ensure accurate billing
• Provide general clerical and administrative support to the team when available

Required Skills and Experience:

• Strong attention to detail and accuracy when handling invoices, payments, and customer accounts
• Proficiency in Microsoft Office Suite, especially Outlook and Excel
• Experience maintaining trackers for due dates, payments, and follow-ups
• Strong verbal and written communication skills for customer interactions
• Excellent multitasking and time management abilities
• Ability to maintain confidentiality and handle sensitive financial information
• Resourceful, able to work independently, anticipate needs, and follow up consistently
• Positive, high-energy attitude with a customer-focused, solutions-oriented mindset

Preferred Skills and Experience:

• 2–3 years of experience in accounts receivable, collections, data entry, or customer support
• Familiarity with ERP systems such as RIMAS, SAP, or similar accounting software
• Experience with invoice generation, payment application, and aging report management
• Spanish language skills

Why Join Intonu:

• Generous PTO and sick day policies, including 8 paid holidays
• Room to grow and advance as the company expands
• Comprehensive benefits including medical, dental, and vision with employer contributions, FSAs, 401(k) with matching, disability, and more
• Free $25,000 life insurance policy
• Semiannual reviews and performance-based bonuses
• Work culture focused on independent achievement and task management

Physical Demands:

• Must be able to sit for long periods
• Must be able to lift up to 20 lbs
• Must be able to wear a hard hat and steel-toe shoes when required on the production floor

AAP/EEO Statement: Intonu, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties: Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, obligations, and activities are subject to change at any time, with or without notice.