ABA Behavior Technician Medical Liaison - Raleigh, NC

Behavior Technician Marketing Outreach Representative

Lighthouse ABA is searching for a Behavior Technician that is also excited about acting in a Marketing Outreach Representative capacity. This includes visits to medical offices to educate staff on company services, aiming to strengthen referral partnerships and improve patient care options. It is a focus on relationship-building, acting as the primary face-to-face link between your organization and healthcare providers.

Key Responsibilities:

• Outreach & Education: Conduct face-to-face meetings with physicians, nurses, and office managers to introduce, explain, and answer questions about Lighthouse ABA.
• Relationship Management: Build and maintain long-term relationships with clinical staff to ensure continued trust and utilization of services.
• Materials Distribution: Deliver marketing materials, educational resources, and procedural guidelines to clinical offices.
• Feedback Loop: Gather insights on office needs and relay feedback to internal teams to improve service delivery.
• Documentation: Maintain accurate logs of visits, interactions, and follow-up actions within CRM software.

Required Skills:

• Strong Communication: Ability to articulate complex information clearly to busy medical professionals.
• Interpersonal Skills: Professional, engaging demeanor suitable for building rapport quickly.
• ABA Knowledge: Understanding of ABA terminology and office workflows is often required.
• Organization: Self-motivated to manage a territory and schedule meetings effectively.

Our ideal candidate is someone who:

• Is passionate about working with children on the autism spectrum and individuals with special needs.
• Demonstrates patience, empathy, and a genuine desire to make a positive impact on the lives of children and their families.
• Has excellent interpersonal and communication skills to effectively engage with clients, parents, and the interdisciplinary team.
• Is detail-oriented and able to accurately follow treatment plans, collect data, and maintain comprehensive documentation.
• Can adapt to the individual needs of each client and implement appropriate strategies to support their progress.
• Has strong organizational and time-management skills to prioritize tasks and effectively manage a caseload.
• Is open to learning and receiving feedback, with a growth mindset and a willingness to enhance professional skills.
• Has availability to work flexible hours, including evenings and weekends, to accommodate client schedules.

Requirements:

• Candidates must have a high school diploma or equivalent.
• Previous experience in ABA therapy or working with individuals on the autism spectrum is preferred, but not required. Reliable transportation is required.