Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
I’m a proud graduate of Western Michigan University, a passionate golf enthusiast, and a huge fan of college basketball, football, and the NFL. Outside of work, I stay active in the community as a youth football coach, which fuels my love for teamwork, leadership, and mentoring.

I’ve been with State Farm for 26 years and opened my own agency in 2015. Since then, we’ve built a laid-back, family-friendly office where flexibility and work-life balance are a priority. One of our most beloved team members is Izzy, my four-year-old golden doodle, who comes to work every day and brings plenty of joy and energy to the office.

If you’re looking for a place where you can grow professionally, enjoy a supportive environment, and have a little fun along the way, this could be the perfect opportunity for you.

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. 

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Dave Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.