Shipping Coordinator

Description


Position at New Life Delivery Service


Job Overview


The Shipping Coordinator is responsible for accurately pulling, packing and loading goods for shipment for an on-time delivery with no oversight. This role primarily fills less-than-truck-load (LTL) orders and some full-truck-load (FTL) orders and dedicated delivery service (DDS) orders . This role involves coordinating and collaborating with internal teams, carriers, and customers to ensure smooth and efficient shipping operations.


Shifts Available:

• 2nd Shift, Wednesday - Friday, 5:00pm - 5:30am, $21.00/hr.

Responsibilities and Duties


Shipping Process

• Process customer orders for shipment, ensuring that all items are picked, packed, loaded and shipped in accordance with company policies and customer requirements.

• Prepare shipping documentation, including shipping labels, packing slips, and invoicing.

• Ensure that all orders are shipped out on time, monitoring any delays or issues that arise and escalating them as necessary.

• Identify short picks and escalate as necessary.

• Identify product discrepancies and communicate with management.

• Perform advanced tasks within the enterprise resource planning tool (such as invoicing), UPS WorldShip, FedEx Freight Manager and Freight View.

• Assessed by performance measures of fill rate, accuracy rate, dollars per route, and loading discrepancies.

• Follow export shipment requirements under the United States-Mexico-Canada Agreement (USMCA).

Quality Control

• Work closely with the warehouse and inventory teams to ensure that shipped items match inventory records.

• Perform proper packaging of products to prevent damage during transit and ensure all items are labeled correctly for shipping, including the use of barcodes and tracking numbers.

• Support with document management within the department for accurate record keeping.

Work Environment

• Maintain a clean and organized workspace.

• Maintain cleanliness within the warehouse facility.

• Follow the attendance policy in accordance with the company's employee handbook.

• Communicate effectively and efficiently with other warehouse associates and customers on shipments.

Safety

• Ensure compliance with all relevant regulations, including hazardous materials handling and safety standards.

• Safely operate various pieces of equipment, such as electric pallet jack, wave (man lift), Taylor Dunn (stock chaser) and Forklift.

• Successfully complete the Powered Industrial Truck (PIT) training.

• Successfully complete the Hazardous Materials training.

• Comply with all other company safety policies and procedures.

• Utilize proper loading techniques.

Skills and Qualifications

• High School Diploma, GED, or suitable equivalent required.

• A minimum of 3-5 years of work experience in a warehouse environment required.

• Experience operating warehouse equipment such as a forklift and electric pallet jack required.

• Forklift certification required.

• Comfortable working in a heavy-duty warehouse environment.

• Knowledge of shipping processes and logistics.

• Knowledge of shipping software, inventory management software and data entry.

• Intermediate knowledge of safety standards in a warehouse environment.

• Ability to read and write and perform simple mathematics.

• Ability to use and understand a ruler and/or taper measurer.

• Intermediate computer skills such as file storage, control panel navigation, internet and email utilization.

• Ability to work with a diverse range of people.

• Ability to work independently and as part of a team.

• Good communication skills, both written and verbal.

• Proficient organizational and multitasking skills.

• Excellent attention to detail and problem-solving skills.

• Ability to work efficiently under tight deadlines.

Physical Requirements

• Ability to lift and carry 75 lbs. individually and up to 100 lbs. with other associates.

Job Perks:

• Weekly pay (every Friday!)
• Kudos Rewards & Recognition

Benefits:

• Affordable Medical, Dental, and Vision Insurance
• 401(k) + Company Match!
• Life Insurance/Accidental Death/LTD - Company Paid
• Supplemental Life Insurance
• PTO after 30 days
• Paid Holidays after 30 days
• Parental Leave after 6 Months of Hire
• Employee Assistance Program (EAP)

***Employees are eligible for benefits the 1st of the month after 60 days***

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