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Care Center Leader: AI-Powered CX & Operations

Landmark Bancorp

Landmark National Bank is seeking a Care Center Manager to lead its centralized call and contact center in Manhattan, KS. This role directs the team, technology, and service model to deliver timely, accurate support across phone, chat, secure messaging, email, and digital banking channels. The ideal candidate will apply data insights and AI-enabled tools to improve customer experience, efficiency, and risk management while coaching Associates for performance and growth. #J-18808-Ljbffr Landmark Bancorp

Vacancy posted 3 days ago
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