Administrative Lead - Andover, MA

Administrative Lead

A career with us is about discovering breakthroughs that change patients' lives. We need dedicated colleagues like you who are efficient, find solutions, and collaborate with others to achieve our purpose. A high-performing administrative team is essential to bringing those therapies to people all over the world and making a positive difference. Join us in making a meaningful impact on patients' lives by being part of a team that values collaboration and dedication.

The Administrative Lead is a proactive and independent administrative professional contributing high-quality business results coupled with wider business process thinking, planning and input, based on advanced knowledge of the business. Has extensive knowledge and key skills within assigned line. Has thorough knowledge of the broader organization and its impact on the assigned line. Uses knowledge to advise other administrative colleagues. Able to utilize network to answer questions outside of area of expertise. Identifies problems and relevant issues in ambiguous situations. Anticipates and resolves broad range of problems or conflicts.

In this role, you will manage large amounts of confidential Pfizer information, exercise discretion, and use independent judgment to make sound business decisions. You possess excellent interpersonal, written and verbal communication skills; strong decision-making skills; business acumen, and the ability to think creatively. You are recognized as an advisor to senior leaders and will innovate in identifying solutions to problems by taking a broader perspective that benefits the organization.

Role Responsibilities:

• Provide comprehensive administrative support to Head of BTxPS and senior leaders, including daily calendar management, managing records, responding to emails, scheduling meetings and secure conference rooms.
• Use own judgment to make decisions on complex, non-routine issues, within scope of responsibilities. Determine own work priorities based on an understanding of department and senior leaders' needs.
• Use in-depth understanding of Pfizer's, the division's, or the department's organization structure to assist in supporting Head of BTxPS and senior leaders.
• Independently gathers information from across Pfizer from appropriate individuals to assist in solving a problem: Proactively identifying or anticipating issues and using judgment to expeditiously resolve all issues including the most urgent.
• Establish strategic, on-going relationships with key individuals in and outside of Pfizer.
• Find innovative ways to overcome significant obstacles/barriers in order to resolve own work issues (e.g., determine how to get materials to senior leaders in a remote/foreign location).
• Facilitate in the resolution of difficult issues and problems that arise within scope of responsibilities. Identify administrative issues and recommend/lead/implement most appropriate solutions that impact completion of own work.
• Schedule meetings and partner with Chief of Staff on Leadership Team agendas or events for department/division, inviting appropriate internal/external individuals.
• Create meeting agendas, schedule group and individual meetings, and issue meeting minutes for meetings and conference calls.
• Execute responsibilities by being extremely detail oriented and flexible.
• Organize documents, create and manage department distribution lists.
• Support of travel plans and expense reporting
• Demonstrate expert knowledge and proficiency with general office procedures such as, e-mail etiquette, commonly used office software and expert knowledge of Pfizer specific processes and procedures applicable to the line/Site (e.g., PT&E, ARIBA, BT on Demand platforms). Skilled in utilizing the following Pfizer applications and systems: Teleconference Services, SharePoint, Get Service, Get Access).
• Proactively balances tasks, activities and priorities for self and others.
• Demonstrate an in-depth understanding of Pfizer organization structure. Uses Pfizer-wide network to coordinate more complex tasks/activities/projects. Demonstrate an in-depth understanding of department/division operations, customers and goals/priorities