Office Assistant - Financial Aid Office

Purpose or role of this position at Morehouse The Financial Aid Office is seeking a dependable and professional work study student to assist with general office operations and provide excellent front-line service to students and families. This role requires strong communication skills, discretion, attention to detail, and the ability to work in a confidential and fast-paced environment. Duties and Responsibilities Key Responsibilities: Greet and assist students, families, and campus visitors at the front desk. Answer phones, take messages, and direct inquiries appropriately. Provide basic information regarding financial aid procedures and services (after appropriate training). Perform clerical duties such as filing, scanning, photocopying, and data entry. Assist with managing electronic and paper records in accordance with FERPA and office policies. Prepare mailings, forms, and other documents as needed. Maintain a clean and organized workspace. Always uphold confidentiality of sensitive student information. Other duties as assigned by Financial Aid Office staff. Position Description Work-Study Office Location On Campus Position Accessibility In the office Position Availability Fall, Spring Select the days that are available for students to work and put the hours that are available for students to work (examples 9am-5pm, 9am-12pm & 4pm-6pm) General Qualifications Must be a current freshman or sophomore . Must be eligible for Federal Work Study . Any major is welcome to apply. Specific Qualifications Current freshman or sophomore in good academic standing. Strong customer service and interpersonal skills. Willingness to learn and accept feedback. Ability to maintain confidentiality and exercise discretion with sensitive information. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Dependable, punctual, and detail-oriented. Ability to work independently and collaboratively as part of a team. Prior office or customer service experience (preferred but not required). #J-18808-Ljbffr Morehouse College