Claim Assistant

Overview Claim Clerk Location: Reno, NV Schedule: 7:30am – 4:00pm Salary Range: $21 – $22 per hour depending on experience At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. Responsibilities What You’ll Do Activate new claims and ensure files are set up accurately in the claim system. Schedule appointments and coordinate with medical providers. Process, code, and route incoming medical bills. Scan, attach, and organize electronic documents within claim files. Assist adjusters with diary management and document queues. Provide general clerical support to maintain workflow efficiency for a high‑volume team. Qualifications Required Strong organizational skills and the ability to manage tasks in a fast‑paced office environment. Effective time management skills. Comfort handling high‑volume clerical work with accuracy and attention to detail. Excellent verbal and written communication skills. Ability to operate general office equipment and multitask across systems. Reliability, initiative, and the ability to work with minimal direct supervision. Commitment to confidentiality and professionalism. Strong teamwork and customer service mindset. Reliable, predictable attendance during business hours. Proficiency with Microsoft Office (Word, Excel, Outlook). Helpful (Not Required) Bilingual in English and Spanish – highly valued for communicating with claimants, employers, or vendors, but not required. Experience supporting a high‑volume claims desk. Knowledge of medical terminology. Associate degree or two years of related business/office experience. Benefits 4 weeks paid time off that accrues throughout the year plus 10 paid holidays in the first year. Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance. Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP). Career growth: Internal training and advancement opportunities. Culture: A supportive, team‑based work environment. Success Metrics Quality file support – precise claim setup, clean documentation, and reliable coordination. Workflow dependability – timely processing of tasks, diary items, and document queues. Accuracy & attention to detail – correct coding, proper routing, and consistent data integrity. Team collaboration – proactive communication and effective support for a busy claims team. Professional ownership – taking initiative, following through, and solving problems with care. Cultural alignment – ensuring every task supports real people and real outcomes. Compensation & Compliance The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. Legal & EEO Statements Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. #J-18808-Ljbffr