Liability Claim Adjuster

Claim Clerk
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are seeking a Claim Assistant to support our claims team in a fast-paced, high-volume office environment. In this role, you will provide essential clerical and organizational support to Claims Adjusters as they review and manage claims. This position plays a key part in keeping claim files accurate, organized, and moving efficiently through the review process.
The ideal candidate is detail-oriented, dependable, and comfortable handling a steady workflow of administrative tasks such as document processing, data entry, file maintenance, and communication support. This is an excellent opportunity for someone interested in the insurance or claims field who thrives in a collaborative, team-focused environment.
Activate new claims and ensure files are set up accurately in the claim system.
Schedule appointments and coordinate with medical providers.
Process, code, and route incoming medical bills.
Scan, attach, and organize electronic documents within claim files.
Assist adjusters with diary management and document queues.
Provide general clerical support to maintain workflow efficiency for a high-volume team.
Strong organizational skills and the ability to manage tasks in a fast-paced office environment.
Comfort handling high-volume clerical work with accuracy and attention to detail.
Ability to operate general office equipment and multitask across systems.
Reliability, initiative, and the ability to work with minimal direct supervision.
Strong teamwork and customer service mindset.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Bilingual in English and Spanish. - Experience supporting a high-volume claims desk.
Knowledge of medical terminology.
Associate degree or two years of related business/office experience.
4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year

• Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
• Internal training and advancement opportunities
• At CCMSI, great Claim Assistants stand out through accuracy, responsiveness, and strong operational support. Quality file support - precise claim setup, clean documentation, and reliable coordination

Workflow dependability - timely processing of tasks, diary items, and document queues
Accuracy & attention to detail - correct coding, proper routing, and consistent data integrity
Team collaboration - proactive communication and effective support for a busy claims team
This is where we shine, and we hire Claim Assistants who want to shine with us.
Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.