Senior Program Manager (MS Dynamics)

Position: Senior Program Manager (MS Dynamics)

Location: San Jose, CA (Onsite)

Duration:6+ Months Contract

Client: Deloitte

• Results-driven Technical Program Manager with 8+ years of experience leading large-scale enterprise technology programs, CRM initiatives, and cross-functional digital transformation projects. Proven expertise in managing end-to-end program delivery, operational excellence, roadmap planning, stakeholder engagement, release management, and Agile project execution within complex matrixed environments. Extensive experience overseeing Microsoft Dynamics CRM programs, driving business process improvements, optimizing request intake and prioritization frameworks, and delivering scalable technology solutions aligned with strategic business objectives.
• Skilled in collaborating with global business, sales operations, engineering, and product teams to define project scope, allocate resources, manage risks, and ensure successful program outcomes. Strong background in Agile, Scrum, and SDLC methodologies, with hands-on experience creating executive dashboards, portfolio metrics, governance frameworks, and operational reporting. Adept at translating complex technical concepts into actionable business strategies and presenting to executive leadership.
• Recognized for building high-performing teams, mentoring project managers, and fostering a culture of continuous improvement and accountability. Expert in Microsoft Project, Excel, PowerPoint, and project management best practices. PMP-certified professional with exceptional communication, negotiation, conflict resolution, and stakeholder management skills, capable of thriving in fast-paced and highly ambiguous environments.