Retail Sales Floor Support - Cascade Plaza Rack

Job Description Are you ready to thrive in a fast‑paced, high‑energy environment? As a Nordstrom Rack team member, you’ll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter‑free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals. We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process. Day in the Life: Sales & Customer Service Work with the team to ensure the salesfloor stays "runway ready", sized and filled in through re‑merchandising and straightening throughout the day. Assist customers when cashiering with a variety of transactions across different platforms (in‑store, online, and mobile), including operating a point‑of‑sale system, bagging items of all sizes, handling bulky and occasionally heavy items, and ensuring a seamless and friendly experience. Create a smooth fitting room experience by greeting and assisting customers and sorting and returning clothing to the floor. Keep the salesfloor clean and clutter‑free by sorting and returning clothing. Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed. Demonstrate expertise in all technologies used in the store environment. Adhere to all operational, merchandise, and asset‑protection standards. Promote initiatives such as the Nordstrom Rewards program. Day in the Life: Stock Support & Fulfillment Receive, unload freight, unpack, and deliver newly arrived merchandise to selling departments. Fulfill customer orders in a timely manner following quality standards. Prepare and ship customers’ orders following quality, packing, and shipping standards. Utilize inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes. Assist in maintaining clean and organized selling floors and stockrooms. Provide general support to the store, e.g., set up special events, organize backroom markdowns, and relocate store fixtures. Qualifications Clear, effective communication with strong interpersonal skills. Accountability, initiative, and a high level of ownership. Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast‑paced environment. The ability to work a flexible schedule based on business needs. Physical Requirements: Continuous movement for 6‑8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing, and pulling. Handle bulky and sometimes awkwardly shaped items, including lifting above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds. Stock and Fulfillment Only: frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. Pay Range $19.15 - $19.95 Hourly Benefits Our employees are our most important asset. Nordstrom offers a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement, and Paid Time Away. Life Insurance and Disability. Merchandise Discount and EAP Resources. This position may be eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Legal Notices For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after a conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location‑specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. #J-18808-Ljbffr FashionUnited