Floor Director - Maison Madison Flagship

Summary The Floor Director leads day-to-day floor operations and Métier management at the Maison Madison flagship, driving sales performance and ensuring exceptional client service. This role supervises and coaches the selling team, manages merchandising and inventory needs for assigned floors, and partners closely with store leadership and merchant teams. The position has P&L and budget responsibility and represents store leadership in the absence of the Managing Director. Responsibilities Provide hands-on leadership, coaching, mentoring, and training to the selling team with consistent floor presence. Manage Métier merchandising, visual standards, and identify/address daily stock needs with operations and merchant teams. Prepare for and participate in bi-annual podium buys for areas of responsibility. Develop monthly selling campaigns, contests, and standards of service to drive incremental business. Analyze sales and productivity, present weekly business updates to leadership, and conduct individual productivity meetings. Conduct annual performance appraisals and address performance issues in a timely manner. Oversee inventories and cycle counts and partner with Operations on reconciliations; accountable for shrinkage and loss prevention goals. Represent store leadership when necessary and liaise with support teams and executive management. Requirements Minimum 3 years prior store management or flagship Assistant Store Manager experience. Prior buying experience related to floor responsibility and experience managing multi-person teams. Experience reporting to executive management and merchant teams; strong analytical and presentation skills. Bachelor’s degree preferred; proficiency with Excel and Microsoft Office. Demonstrated ability to manage P&L, budgets, and payroll; strong decision-making and time-management skills. Comfortable with travel (approximately 3–5 weeks annually to Paris); knowledge of French helpful. #J-18808-Ljbffr