Business Systems Analyst

JOB TITLE: Business Systems Analyst
JOB LOCATION: Remote okay, prefers Jacksonville, FL
WAGE RANGE*: 45 - 51/ hour Must be W2
JOB NUMBER: 20656
Possible Temp to hire

REQUIRED EXPERIENCE:
3-5 years' experience in Application development, testing, and/or business/systems analysis role

REQUIRED EDUCATION:
HS Diploma or GED

Work Environment:
This position offers a hybrid work arrangement which combines flexibility with in-office engagement. Team schedules are determined based on role requirements and business needs. Travel to and from our corporate or regional offices may be required.

These contractors will need to have Intersystems experience in healthcare. Intersystems is a middleware tool that specializes in transactional data as it flows to and from payers, along with database management in the cloud. It handles transformations for different types of files including CCDA, ADT, and various FHIR transactions. Ultimately, these contractors will need to have this experience (especially with Intersystems IRIS for Health) as our team is moving to Intersystems starting in Q4 through end of year 2027.

JOB DESCRIPTION

IT Business Systems Analysts serves as a liaison for assigned business areas and provides consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risk and implement technology solutions. Conducts feasibility studies, prepares user stories/business requirements, and writes system and programming specifications to support the design of possible technology solutions. Provides input into cost estimations and project plans. Prepares user acceptance criteria, test plans, and test cases and conducts functional/user testing. Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting. Performs root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions. The IT Business Systems Analyst possesses strong knowledge of assigned business area(s) operations and the IT systems/applications used. May participate on an agile development team. Assigned to complex projects, systems or initiatives.
• Support the design and execution of FHIR (Fast Healthcare Interoperability Resource) Based APIs
• Support the migration and onboarding of Intersystems as an edifecs replacement
• Collaborate with cross-functional teams, including EDS, ForgeRock, APIC and more to design and build the API within Florida Blue security standards.
• Utilize prior FHIR and interoperability experience to create requirements, crosswalks, and perform testing of the API in conjunction with the vendor and associated teams
• Become the subject matter expert and point of contact across multiple IT teams
• Play a key role in the end-to-end solution of the API

REQUIREMENTS:
• Analyzes business needs to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions
• Design, develop, documents, test or support modification of computer programs and/or systems
• Researches and assists in designs solutions for general maintenance requests to resolve system problems
• Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality
• Provide oversight and final review of design specification
• Take the initiative to seek out areas of improvement
• Assigned to highly complex projects, systems or initiatives
• Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on time, cost effective solution fulfillment.
• Leads a systematic process for capturing requirements.
• Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation.
• Using SDLC processes and associated tools, analyzes current system targeted for replacement/enhancement to determine business and technical functions to be included in design.
• Prepare crosswalks for transforming input data to output with application of rules
• Works with Developers and other IT staff to determine system components and functional flow of components and data between components.
• Validates the design documentation with the appropriate parties and receives approval on these documents.
• Reviews final design documents to ensure that they clearly explain the work expectations.
• Clarifies design expectations. Answer business and technical questions. Researches and involves appropriate parties to resolve more complex business and technical issues.
• Continuously assesses systems as business direction changes for impacts to existing designs. Understands impacts and works as appropriate to determine best solution.
• Provide consultative support for the systems within their product family
• Partner with developers and other IT staff to ensure the design fulfills business and technical requirements
• Responsible for relationship management responsibilities for assigned vendors
• Prepare technical documentation and deliverables including flow charts, models, and procedures, user guides, scorecards and reporting.
• Ensures adherence to practices, standards, policies and procedures.
• Develops test scenarios & test cases, performs test executions for various system components.
• Prepares complex test strategies to ensure comprehensive coverage of system components and interfaces; provides SME level expertise and recommends test strategies and scenarios for junior level analysts.
• Develops and documents vetted contingency plans in case of risks or roadblocks
• Responsible for consensus and relationship building between Business, IT teams and BRMs
• Other duties as assigned
• Strong knowledge of MS Excel and MS Visio
• Ability to write simple to complex SQL Queries
• Experience in Application development, testing, and/or business/systems analysis role
• Experience in Healthcare
• Experience using Agile, Waterfall, or hybrid methodology
• Experience analyzing and creating requirements for Intersystems as a healthcare integration tool
• Specific tools, languages and specialty skills may vary

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

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