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Bilingual Speech & Conversation Analytics Analyst (Remote)

Foundever

Milton, MA
  • Remote job

Foundever seeks a bilingual Speech & Conversation Analytics Analyst to support global contact-centre analytics with French and English proficiency. You will analyze calls and transcripts using enterprise analytics platforms to uncover drivers, sentiment, and quality gaps, and present actionable insights to operations and client stakeholders. This fully remote role requires EST-aligned hours, strong independent work skills, and experience with one or more analytics platforms. #J-18808-Ljbffr Foundever

Vacancy posted 4 days ago
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