WFM Analyst: Real-Time Scheduling & Optimization
COGECO
Cogeco Inc. seeks a dedicated professional in Belmont, NH for a scheduling role within workforce management. This position plays a key role in optimizing campaign performance, ensuring efficient resource utilization while delivering on performance metrics. The ideal candidate will possess over 3 years of experience in scheduling within a contact center environment, with expertise in MS Office applications and a strong understanding of operational procedures. Robust benefits and a commitment to employee well-being are provided at Cogeco. #J-18808-Ljbffr
Vacancy posted 15 hours ago
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