Salesforce Sr IT Architect - Customer and Commercial Experience (CCEX)

As a Salesforce Sr IT Architect – Customer and Commercial Experience (CCEX) individual contributor at Honeywell, you will leverage your deep expertise in Salesforce solutioning to design and deliver innovative customer and commercial experience projects. Your focus will be on architecting scalable, cutting-edge SFDC solutions that enhance our customer engagement and commercial operations. This role offers a unique opportunity to drive transformation through solution design and strategic technology enablement within a fast-paced, dynamic environment.You will report directly to our Director of IT and work out of our Charlotte, NC location on a Hybrid work schedule. Note: for the first 90 days, new hires must be prepared to work onsite 100% M-F.This role is part of the CCEX portfolio, focusing on Customer & Commercial Experience Solutions, including Salesforce.com, Digital Customer Experience, and Commerce platforms.KEY RESPONSIBILITIESDesign and architect global SFDC solutions aligned with Honeywell’s customer and commercial experience objectivesCollaborate closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutionsDrive solution innovation by researching and recommending contemporary technologies and best practices for SFDC projectsLead Proof of Concept (POC) initiatives to validate new Salesforce features and integrationsEnsure solutions comply with security, data privacy, and accessibility standardsPlatform Strategy and Feature Roadmap ManagementPartner with Customer & Commercial Excellence (C&CE) teams to integrate SFDC solutions into the broader enterprise IT strategyInfluence the Salesforce product roadmap by identifying opportunities to enhance customer and commercial processesMaintain awareness of Salesforce platform updates and emerging trends to continuously improve solution capabilitiesSolution & Service OptimizationDevelop Lightning components and design Lightning-based user experiences to meet business needsUtilize Apex and Visualforce development skills to build custom functionality where requiredConfigure Salesforce administration elements including users, roles, profiles, security controls, workflows, and reportsDesign custom objects, fields, validation rules, approval processes, and dashboards to optimize user productivity and data qualitySupport technically focused, solution-oriented sales proposals by providing architectural expertise and technical insightsConduct architecture assessments and develop tactical plans to address infrastructure and software needs related to SFDC solutionsCollaborate with sales, marketing, and customer service teams to ensure Salesforce solutions effectively support commercial objectivesHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.YOU MUST HAVEMinimum of 5 years of IT experience with a strong focus on Salesforce solution architecture and deliverySalesforce Certified Architect credentialProven ability to consult and collaborate with Product Owners and Service Owners to define solution requirementsSolid understanding of Agile methodologies and DevOps practicesKnowledge of cloud computing, security, and data management principlesExposure to common systems that integrate with Salesforce such as Marketo, CPQ, etc.Strong working knowledge of data migration processes and best practicesWE VALUEBachelor’s degree in Computer Science, Engineering, or related fieldExcellent verbal and written communication skills with the ability to engage effectively across global teamsStrong collaboration skills to work seamlessly with internal technical teams and external business units including sales, marketing, and customer serviceDemonstrated ability to work independently as an individual contributor while influencing cross-functional stakeholdersA strategic mindset with sales intelligence and the ability to create and drive customer-centric technology visionsABOUT HONEYWELLHoneywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: BENEFITS OF WORKING FOR HONEYWELLIn addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 5/14/2026Full timePosting Date: 2026-05-14