Lead Data Analyst

Role Description

The Lead Data Analyst is the senior individual contributor on our Data Analytics team — a Level IV role on our analytics ladder, with no direct reports. You lead through expertise: setting the analytical bar, mentoring analysts, and being the person leadership comes to when a question needs a real answer rather than a guess.

Data Analytics sits under Revenue Operations, but we're a central function that supports the entire organization — clinical operations, supplier performance, payor and network data, product, finance, and go-to-market. The work is broad by design. The core of the job is being an excellent analyst: taking an ambiguous question from any corner of the business, building a rigorous analysis, and delivering a conclusion people can act on. We're hiring for analytical strength and range, not depth in one domain.

Responsibilities

• Lead end-to-end analyses on high-stakes, often ambiguous questions — from framing the problem through recommendation and impact measurement.
• Design dashboards and reporting frameworks that let stakeholders answer their own routine questions without opening a ticket — and recognize when a dashboard is the wrong answer.
• Set the bar for analytical rigor, methodology, and documentation. By example and by reviewing others' work, not by mandate.
• Apply statistical methods, experimentation design, and causal inference where they sharpen a conclusion rather than decorate it.
• Move between business domains and be credible in each, rather than owning one.
• Partner with leadership to identify where data can drive efficiency, growth, and improve outcomes — including the questions nobody has asked yet.
• Work closely with analytics engineers on data modeling. You'll shape what gets built in the warehouse layer, not just consume it.
• Turn recurring analytical needs into durable models instead of one-off queries.
• Hold a high standard for canonical definitions — when two reports disagree, you're the one who finds out why.
• Mentor analysts on technique and business judgment. You don't manage anyone — you're the person newer analysts learn from.
• Translate findings into clear, concise language for both technical and non-technical audiences. If a new hire couldn't repeat the takeaway back to you, it isn't ready to ship.
• Influence senior stakeholders, including being the one who says "the data doesn't support that" to someone who wanted a different answer.

Qualifications

• 8+ years in data analysis, business intelligence, or a comparable analytical role, with a track record of insights that changed how a business made decisions.
• 2+ years operating at a senior analyst level — owning complex projects end-to-end and holding others to a quality standard.
• Experience supporting multiple business functions from a central analytics team.
• Bachelor's degree in a quantitative or technical field, or equivalent experience.
• Hands-on experience with modern cloud data warehouses (BigQuery, Snowflake, Redshift, or similar).
• Nice to have: exposure to revenue and go-to-market data — pipeline, forecasting, funnel, retention, CRM.

Technical skills

• Expert-level SQL. Strong Python for statistical work.
• Advanced Looker or comparable BI tool experience — LookML, dashboard design, and semantic layer thinking.
• Working knowledge of experimentation design and causal inference — enough to catch correlation being mistaken for causation.
• Comfort collaborating with analytics engineers on data modeling and warehouse design.

How you work

• You take a half-formed business question and turn it into a structured analysis without someone holding your hand.
• You mentor without formal authority — people want your input because it's good, not because you outrank them.
• You get up to speed on an unfamiliar part of the business quickly, and you'd rather serve ten stakeholders than one.
• You operate well in ambiguity and move with urgency.
• Comfort working with data adjacent to patient and healthcare information, and sound judgment about handling sensitive information, is a plus given our industry.

Benefits

• Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.
• Employer HSA Contribution: Company-funded contributions to your Health Savings Account.
• 401(k) Retirement Plan
• Equity Incentive Plan
• Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.
• Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.
• Flexible Vacation Policy
• Summer Fridays: 5 additional Fridays off during the summer (separate from PTO).
• Home Office and Wellness Stipend
• Monthly Internet Stipend
• Annual Learning and Development Stipend
• Base Salary Bands (based on experience and level): $160,000 - $200,000