Join Our Mission: HR Assistant & Front Office Coordinator

Join Our Mission: HR Assistant & Front Office Coordinator

Are you a detail-oriented professional with a genuine love for people and a passion for service and culture? As our HR Assistant & Front Office Coordinator, you will be the operational backbone of our headquarters located at our Mesa office and the guardian of our day-to-day HR compliance.

This mission-critical role is designed for someone who thrives on serving others and ensuring every person who walks through our doors feels valued. You will make sure our front office reflects our deep commitment to integrity, warmth, and hospitality, allowing our leadership team to focus on high-level recruitment and employee relations. If you are energized by connecting with others and managing an environment with both care and professional excellence, you will love this role.

Key Responsibilities

Front Office Excellence & Culture

• Champion a high-energy, service-driven environment as the welcoming face of our headquarters.
• Orchestrate the physical lobby experience, ensuring office supplies and marketing materials are perfectly stocked.
• Energize company culture by coordinating events and preparing orientation materials for our new hires.

HR Administration & Data Integrity

• Mastermind physical and digital employee file workflows, ensuring flawless onboarding via HRIS system.
• Process employment verifications and sensitive legal documents with absolute precision and confidentiality.
• Maintain meticulous internal tracking sheets and log office expenses using the expense management system.
• Maintain accurate records of employee birthdays and work anniversaries; coordinate and execute timely recognition initiatives to foster a positive workplace culture.
• Serve as a versatile team player by supporting the HR Manager and Talent Acquisition and Recruitment Specialist (TARS) with special initiatives, events, and dynamic daily tasks to promote a collaborative and efficient office environment.

Compliance Tracking & Auditing

• Audit safety and compliance metrics, including background checks and fingerprint clearance, to ensure 100% readiness.
• Safeguard certification continuity by proactively notifying caregivers of upcoming CPR and First Aid expirations.
• Drive training compliance by tracking Care Academy progress and delivering actionable data to the recruitment team.
• Execute routine benefits eligibility reviews and cross-reference records within our HRIS system.

Qualifications

• Skills: Exceptional organizational skills with a proven ability to manage data accurately across multiple digital platforms (HRIS, Google Workspace).
• Traits: A dependable, highly detail-oriented professional who naturally handles sensitive personal information with strict confidentiality.
• Experience: Minimum 12 years of administrative assistant, front desk coordinator, or HR assistant experience. Experience in Healthcare, Home Care, or HCBS/DDD environments is highly preferred.

Success Metrics (Year One)

• 100% Audit Readiness: Employee files, background checks, and certifications are tracked flawlessly with zero regulatory lag.
• Operational Efficiency: The TARS and HR Manager report a measurable reduction in daily administrative noise, directly increasing their capacity for high-volume recruiting and retention.
• Lobby & Brand Consistency: The front office operates with reliable, professional consistency, establishing a warm "family environment" for any caregiver or client walking through the door.