Customer Service Coordinator - Industrial/Manufacturing
Express Employment Professionals
Job Description
Job Description
Customer Service Coordinator – Industrial/Manufacturing (Temp-to-Perm)
Location: Bronx, NY, 10462 Job Type: Full-Time | Temp-to-Perm Schedule: Monday–Friday, approximately 7:00 AM–4:00 PM or 8:00 AM–5:00 PM Pay: $20–$30/hour, based on experience
About the Role
An established industrial manufacturing company specializing in rigging, cranes, and elevator products is urgently seeking a Customer Service Coordinator to serve as the primary point of contact for clients and act as a key liaison between the storefront, sales, and shop operations. This is a temp-to-perm opportunity, with conversion to a permanent, full-time position after successfully completing an approximately five-month (860-hour) probationary period. The ideal candidate is available to start immediately and is looking for a long-term role.
You'll report directly to the Branch Manager and work on-site at a facility that pairs a professional office environment with an attached unionized manufacturing shop — a great fit for someone who thrives in a hands-on, industrial setting.
Key Responsibilities
- Serve as the front-line point of contact for client payment and product inquiries.
- Coordinate and support storefront operations, ensuring a smooth experience for walk-in and repeat customers.
- Liaise between clients, sales, and shop staff to help move orders and requests along efficiently.
- Occasionally handle light products (under 20 lbs), such as safety harnesses and gloves.
- Represent the company professionally in a fast-paced industrial environment.
Ideal Candidate
- Prior experience in a mechanical, electrical, or industrial setting is strongly preferred.
- Comfortable working in or around a rugged, heavy manufacturing environment.
- Strong communication, coordination, and customer relationship skills.
- Reliable, professional, and ready to commit long-term.
How to Apply
Interested candidates should submit their resume for immediate consideration — qualified applicants will be contacted quickly to begin the interview process.
Vacancy posted 2 days ago
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