Training and Customer Service Coordinator

Boot Camp Digital is currently hiring a Training and Customer Service Coordinator. This fully remote position is full-time andprovides the opportunity to support a quickly growing digital marketing training company. This administrative role requires a process-driven individual who is extremely well organized and can multi-task to handle multiple priorities. The ideal candidate is energetic, self-motivated, transparent, and takes initiative to solve problems and create happy customers. In this key role, you’ll be supporting the organization in day-to-day operations. We are a lean organization, so you’ll wear different hats and have the opportunity to learn different aspects of the business. Boot Camp Digital is a training company that operates with high integrity. We put customer needs first and do whatever is needed to create satisfied customers. We drive impact for our clients and also use this approach with our own business. If you want to work for a great company and support a high-performing team with the freedom to work from home, this opportunity is for you. Job Responsibilities: Customer service support: Communicate with customers in a friendly, helpful, and professional manner Ability to be in front of customers to answer questions and support training Execute existing processes in a deadline-driven manner Support execution of our social media strategy across channels Customer service including LiveChat and responding to emails Coordinate and manage projects as needed – timelines, dates, trainers, etc. Demonstrate ownership over processes and projects to drive results Create repurposed content on our blog and other channels Requirements: Excellent written and verbal communication skills Ability to learn and master systems and programs Ability to create and execute processes consistently High level of attention to detail Amazing organization skills Self-starter who can excel in a work from home environment with little management Minimum 2 – 5 years business experience A track record of successfully working from home is a plus Experience with social media for business a plus #J-18808-Ljbffr Boot Camp Digital