Medical Receptionist

Employment Type:

Shift:

Description:

Position Purpose:

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Orthopedics Team located in Waterbury.

The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients answering phones scheduling patient appointments patient registration insurance verification copay and point of service collections pre-certifications prior authorizations referrals chart prep manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely courteous and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Mission Driven Team environment
• Career growth and advancement potential

Facility Information

We are a group of primary care providers specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England we offer primary care specialty care surgery urgent care rehabilitation and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.

Required Experience:

Junior IC