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Customer Service and Sales Representative

Fifth Avenue Co.

Job Description

Customer Service & Sales Representative

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About the Role

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eWe are seeking a motivated and people-oriented Customer Service & Sales Representative to join our growing team. This role combines customer support, relationship building, and sales execution to deliver an exceptional customer experience while helping drive company growth

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.The ideal candidate is energetic, professional, and confident communicating with customers in both service and sales-focused conversations. If you enjoy working in a fast-paced environment, solving problems, and helping customers find the right solutions, we’d love to hear from you

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Responsibilities

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• Provide outstanding customer service and support to new and existing customers

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• Handle inbound and outbound customer communications via phone, email, and text

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• Educate customers on products, services, and promotions

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• Identify customer needs and recommend appropriate solutions

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• Build and maintain strong customer relationships

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• Resolve customer concerns in a professional and timely manner

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• Accurately document customer interactions and account updates

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• Meet individual and team performance goals

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• Collaborate with internal teams to ensure a positive customer experience

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Qualifications

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• Previous customer service, sales, retail, hospitality, or call center experience preferred

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• Strong communication and interpersonal skills

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• Comfortable speaking with customers and handling objections

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• Ability to multitask and stay organized in a fast-paced environment

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• Positive attitude with a strong work ethic

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• Coachable and eager to learn

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What We Offer

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• Competitive pay plus performance-based incentives

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• Growth and advancement opportunities

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• Ongoing training and mentorship

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• Supportive and team-oriented environment

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• Full-time scheduling options

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If you are driven, customer-focused, and ready to grow your career in customer service and sales, we encourage you to apply today.

Vacancy posted 1 day ago
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