Field IT Ops Lead - End-User & Incident Resolution
ASM Research, An Accenture Federal Services Company
A technology consulting firm is seeking a Field Office Support Lead in Annapolis, Maryland. This role involves managing field IT support operations, ensuring the reliability and security of devices and connectivity. Responsibilities include coordinating technician dispatches and troubleshooting issues while leading a team of Field Office Technicians. Candidates must possess a bachelor's degree and have a minimum of 8 years of related experience, including incident management and user support. This position requires U.S. citizenship due to federal requirements. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
$118.4k
...seeking an experienced Lead Technical Architect... ...for the end-to-end technical vision... ...and other Healthcare IT requirements. The... ...requirements of system users, their... ...improvement. Lead the resolution of a variety of architecture... ...or closely related field Substitutions...FieldFor contractorsLocal area- ...Position Overview The Lead Enterprise Architect is the... ...medical informatics; enterprise IT infrastructure design and... ...sales, technical support, field service, the end user, outside vendors and all other... ...role in large scale issue resolution Participate in non-...FieldWork experience placementLocal areaRemote workFlexible hours
$2,500 per month
...product usability and end user presentation to help our... ...selections. Job Description A Lead Penetration Tester is... ...experience performing IT security risk... .../information assurance field and at least 12 years of... ...assistance, risk analysis, and incident response. Extensive...FieldLocal areaImmediate startShift work- END-USER SUPPORT Position Summary: The End User Support Specialist will support the... ...-reported issues, assisting with incident triage, issue resolution, and system support. The position requires... ..., Information Systems, or a related field (or equivalent experience). Minimum...FieldContract work
$79.4k
...Position Overview The Field Office Support Lead manages field IT support operations to ensure end-user devices, connectivity, and local... ...point for complex incidents. This leader aligns field practices... ...hands-on troubleshooting and resolution for endpoints, peripherals,...FieldContract workWork experience placementWork at officeLocal areaRemote work$132.23k - $176.31k
...strategic and technically adept Senior Lead Data Architect to lead high-... ...: Partner with Product Ops and Product Houses to define and... ...and use case. Empower business users through self-serve analytics while... ..., Computer Science, or related field. ~8+ years of experience in...FieldTemporary workRemote work$87.1k - $157.45k
...Citizenship. Primary Responsibilities Lead the team in executing planned... ...deployment, diagnosis, and resolution of critical issues in lab and... ...Computer Science or a related field with 4‑8 years of relevant... ...and commonly used front‑end tools and languages (React, HTML...FieldContract workRemote work$94.1k - $132.5k
...Problem Manager to oversee the lifecycle of IT problems. Responsibilities include root cause analysis, collaboration with incident management, and implementing corrective actions... ...have a Bachelor's degree in a relevant field and 4+ years in problem or incident management...Field$97k - $164.9k
...Overview The Systems Administrator Lead provides technical and... ...critical operations in a federal IT environment. The role directs... ...Lead coordinates ITIL‑aligned incident, problem, and change management... ...Computer Science, or a related field, or equivalent relevant work...FieldPermanent employmentContract workWork experience placementWork at office- ...firm in Maryland is seeking a motivated Front End Developer to lead in front-end software development, focusing on user interface design and backend integration. This... ...polygraph and a bachelor's degree in a relevant field. The ideal candidate will collaborate with various...Field
$175.1k - $334.75k
...Executive Director, AI Ops Engineering to build and lead a team of... ...enforcement Observability - End-to-end monitoring strategy... ...- Round-the-clock incident response, on-call protocols... ...degradation before it impacts availability... ..., or related field | Preferred: Master's...FieldHourly payPermanent employmentFull timeTemporary workLocal areaShift work- ...across air, land, and sea platforms. The engineer will triage user requirements, lead system design and integration, and assist in foreign... ...experience, a bachelor’s degree in Systems Engineering or a related field, and a DOD 8570 Certification. This role ensures technical...Field
$67.9k - $180k
...Customer Service Lead (SDL Leadership) is... ...ensuring high-quality end-user support, and... ..., ensuring timely resolution of user issues and... ...or high-priority incidents. Monitor performance... ...Coordinate with IT teams, stakeholders... ..., or related field (or equivalent experience...FieldContract workWork at office$67.9k - $132.5k
...desk shift to ensure end users receive timely,... ...quality support for incidents and service... ...escalations so response and resolution targets are... ...met in a federal IT environment. The... ...Management, or a related field preferred, or... ...experience (team lead or supervisor) in...FieldContract workWork at officeShift work$20.83 - $26.25 per hour
...technical support for users of enterprise IT services in a highly... ...receives and documents incidents and service requests,... ...and resolves common end-user issues under the... ...to apply known error resolutions and document new,... ...Science, or a related field, or equivalent relevant...FieldContract workWork experience placementWork at office$52.9k - $68.69k
...technical support for users of enterprise IT services in a highly... ...point of contact for incidents and service requests.... ...troubleshooting for common end-user issues such as... ...for efficient resolution. Follow established... ...Science, or a related field, or equivalent relevant...FieldContract workWork experience placementWork at officeRemote work$67.9k - $103.7k
...Position Overview The End User Training Lead oversees the organization's training and learning portfolio... ...of new tools and services in a federal IT environment. This leader directs the... ..., Human Resources, or a related field, or equivalent relevant experience. ~...FieldContract workWork at officeShift work$32.1 - $50.57 per hour
...problems to determine resolution • Gathers, validates,... ...Solves common issues, incidents, and problems according... ...materials for use by peers, end-users, and other team members... ..., business, or related field. Additional relevant... ...computers and other IT equipment requiring the...FieldHourly payWork experience placementWork at officeFlexible hours- ...or a PhD in Computer Science, UX Engineering, or related field Hands-on professional front-end engineering experience Working knowledge of Python... ...seeking a Front-end Engineer to design and implement the user-facing components of a generative AI platform, including...Field
$95.3k - $158.8k
...collaborative Machine Learning Ops Engineer looking to work for a... ...SageMaker, MLflow, Azure ML. Scale end-end custom Sagemaker pipelines.... ...content, tools, and services. It is one of the largest... ...knowledge in their respective fields. U.S. National Base Pay Range...FieldLocal area$79.4k - $136.4k
...Position Overview The Database Team Lead oversees the design, administration, and performance... ...database technologies in a federal IT environment. The lead partners with application... ..., Information Technology, or a related field, or equivalent relevant experience. ~8+...FieldContract workWork at office$10k
...Possible Position: Front End Developer *** (Active... ...End Developer to play a lead role in front-end software... ...development, including designing user interfaces and... ...functional teams (e.g., IT, software development) to... ...engineering, or related field Physical Requirements:...FieldExtra income- ...seeking a Software Engineer III to focus on modernizing data tracking systems. Located in Annapolis Junction, MD, this role emphasizes user interface and experience design, collaborating with development teams to enhance usability. The ideal candidate must have extensive...
- ...to provide support to end users on a variety of issues.... ...problem to ensure a timely resolution. Relies on experience... ...science or related field A minimum of 3-5 years... ...Experience supporting IT services within federal... ...technical issues, generating incident reports, documenting...FieldWork experience placement
- A leading technology firm is seeking an IT Specialist, Journeyman to provide comprehensive IT support and lead various projects. The role requires strong... ...solving skills, with a bachelor's degree in a relevant field or equivalent experience. Responsibilities include...Field
$92.3k - $166.85k
...requires maintaining a complex IT environment involving multiple users and associated storage... ...is readily available for incident resolution. Communicating with... ..., or a related technical field and at least 8 years of relevant... ...direct support to end users and technical staff...FieldImmediate startFlexible hours- A leading technology firm located in Maryland seeks an experienced Database Engineer to provide technical expertise in database design and... ...ten years of experience and a Bachelor’s degree in a technical field. A current TS/SCI clearance is mandatory for this position,...Field
- ...manage database projects at Aberdeen Proving Ground, MD. Candidates should have a Bachelor’s degree in computer science or related field along with at least 8 years of experience, or an Associates degree plus 10 years of relevant experience. The role involves providing...Field
$79.4k - $135k
Position Overview The Incident Manager, Mid leads the full lifecycle of IT incidents and service requests to restore normal... ...to improve resilience and user experience in a federal IT environment... ...Business Administration, or related field, or equivalent relevant work experience...FieldContract workWork experience placementWork at office- A defense solutions provider in Maryland is seeking an Ops Analyst for the Patuxent River program office. This role involves managing... ...and requirements. Candidates should hold a BS or BA in a relevant field and possess 3-10 years of experience in program management or business...FieldWork at office
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