C&IB Associate Relationship Manager

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a C&IB Associate Relationship Manager within PNC's Commercial Banking organization, you will be based in Indianapolis, IN. Job Profile PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Performs or assists in banking activities, including underwriting and/or relationship management and/or product suite activities. Works under supervision and may have limited approval and/or exception authority. Identifies and appropriately mitigates different types of risk, such as regulatory, reputational, operational and credit. Manages risk and may help ensure quality for new and/or existing clients. May assist in the preparation of offerings and/or scorecards. Analyzes information and applies critical thinking skills to design and execute client solutions. This may include taking a transaction from request to booking and/or moving a selling conversation from proposal to closed business, inclusive of driving fee income through internal and/or external relationship management. Identifies key factors in the decision‑making process, such as internal policies, external regulatory requirements and clients’ needs. Interacts with internal/external clients to gather or clarify information and expand existing client relationships to develop skills needed to independently generate revenue and deepen share of wallet. Articulates recommendations to customers in response to client servicing and product‑related inquiries. Demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies. Participates in social learning, including networking with business representatives and peers, mentoring, job shadowing and community outreach, to ensure appropriate foundations in credit, product and sales. May participate in formal learning recommended by the business to develop the skills needed to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies. PNC Employees take pride in our reputation and expect our employees to be: Customer Focused – knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills and abilities for this role. The following skills, competencies, work experience, education and required certifications/licenses are needed to be successful. Preferred Skills Book of Business Client Relationship Building Credit Processes Credit Products Customer Engagement Decision Making Financial Analysis Identifying Sales Opportunities Competencies Accuracy and Attention to Detail Business Acumen Customer Experience Management Decision Making and Critical Thinking Effective Communications Flexibility and Adaptability Managing Multiple Priorities Work Experience Roles at this level typically require a university/college degree with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s) and experience (including military service) may be considered. Education Bachelors Certifications No required certification(s) Licenses No required license(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee and spouse/child life insurance, short‑ and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, backup child/elder care, adoption, surrogacy and doula reimbursement, educational assistance (including select programs fully paid), and a robust wellness program with financial incentives. Paid time off includes maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days (unless otherwise required by law), 15 to 25 vacation days each year depending on career level, and additional days for years of service. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. References to the California Consumer Privacy Act Privacy Notice are included for California residents. #J-18808-Ljbffr PNC